Secretary General

Canadian Radio-Television and Telecommunications Commission

Ottawa, ON

K1A 0N2

Dear Sir,

If Telus proposes a Service Improvement Plan it should finance it from it's

own profits.

If Telus does not make any profits it should switch to charity format.

If this does not help Telus should disappear from the market.

I STRONGLY OPPOSE ANY FURTHER INCREASES OF RATES by Telus (or any company of

this sort for that matter). Any improvements of services by Telus shall be

financed by the company itself, and not by the customers. Telus is the one

that benefits of this type of business activity by abtaining new customers

(accounts), and not the existing customers.

Fifteen years ago I paid about $8.00/month to Telus for EXACTLY THE SAME

SERVICE (a basic telephone service) that I am FORCED to pay $23.86 for

today. I still do dial the same 8 digits to reach my wife at work or my

dentist in his office. What's the difference TO ME that makes the difference

in rate ? Better equipement ? Well - 15 years ago it was not bad either ! I

could hear my wife and my dentist as good as today.

I do not mind paying extra for extra services (i.e. call waiting) but I

should not be put in the position that FORCES me to pay MORE AND MORE FOR

THE SAME !

Regards,

Stan Majcherkiewicz

Calgary

tel. 403.272.0962

c/c Willie Grieve

V-ce President, Regulatory Affairs

Telus

Edmonton, AB

T5J 0N5