From:
Paul O'Neill[SMTP:paul.oneill@sympatico.ca]Sent: September 16, 2001 1:22 AM
To: CRTC; R.F. Farmer
Subject: PRICE CAP REVIEW AND RELATED ISSUES..CRTC 2001-37
I'm opposed to Bell Canada's proposal for monthly basic local
residential rate increases of any kind due to the lack of competition in
their service area in regards to local service. Bell has had an monopoly
in their service area with little or no real competition. There have
been some companies that have tried to offer local service, but the cost
has been prohibitive due to the fact they are competing against a
monopoly. If other Telecommunication companies were able to provide
local residential service then the cost of an average monthly bill would
decrease as we've seen with the long distant market. Monthly price
increases for basic service in rural and remote areas should not go
fourth, if Bell has increased cost in these areas then that is the the
cost of doing business. Service to rural areas will happen when real
competition comes into play, and with the Government spending millions
of our tax dollars to provide Internet access to all areas of Canada,
Bell and other Telecommunication companies cost to this area will be
minimized. We now pay a System access fee on all Cellular/PCS invoices
imposed by the CRTC to help build a rural/remote area network of both
wireless and land line service. This proposal if granted would have
consumers paying twice, first with our tax dollars and then with higher
rates. The cost to Bell in providing phone service hasn't really
increased because providing Touch Tone Services like call display and
call forwarding have been on their network for a number of years with
the cost of this equipment to provide them have decreased. An increase
of pay phone service also raises a red flag, not to long ago Bell was
removing all of their pay phones because of a shift on the consumer to
use Cellular phones. Wireless service is still cutting into the pay
phone business but now that competition has been allowed in the pay
phone industry, Bell has been re-installing them and wanting us to pay a
higher rate to cover the cost. This again is the cost of doing business
to Bell and should not be passed on to the consumers. On a number of
occasions I have contacted Bell and tried to discuss theses issues, but
get a sense that as a monopoly my questions are falling on deaf ears. If
and when competition in the local market does flourish, I'm sure Bell
will sit up and start listening to the consumer.