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Frequently Asked Questions

Testing

Jobs

Appeals and Investigations (Recourse)

Publications

Others

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Testing

How do I obtain test results?

To obtain a confirmation of previous test results, complete the online form or send a request by fax at (613) 992-9694 indicating:

  • Name (as it appeared on answer sheet),
  • Personnel Record Identifier (PRI), if you are a Public Servant, (do not send your Social Insurance Number)
  • Name and/or number of the test (i.e., Office Skills Test or Test 200),
  • Date of birth and
  • Fax number (include your address if you want the confirmation to be sent to your home).

Note: Confirmation of previous test results is only done for PSC tests. Expect a 48 hour turnaround time. more ...

As part of a competitive process, I was asked to write a PSC test. How do I get my results?

A department entering into a competitive process using a PSC test to assess candidates is responsible for delivering the results to the candidates. The department should provide you with your results in writing. If you passed the test, keep the letter in case you are asked to write the same test again. more ...

Can I be asked to write a test again?

The manager responsible for a competitive process may request that all candidates be retested and will not consider previous results. However, the manager cannot request that you be retested in the case of tests used as alternatives to formal education or if the prescribed retest period is not over, e.g., 180 days (for most tests). more ...

Are there practice tests for exams?

The Personnel Psychology Centre (PPC) has developed four practice tests for the following exams:

more ...

Can I write a test if there is no competitive process?

If you are a Public Servant, you can write a test even if there is no on-going competitive process. This can be done through your human resources officer in your department. However, it should be noted that the human resources officer is under no obligation to administer a test to you (the responsibility of testing without a competition is left to the department). more...

Can I be tested for second language evaluation?

If you are not a public servant, you may undergo a second language evaluation only when part of competitive process, to obtain a bilingual position, or if language training is required once in the position. more...

I wish to write the Public Service Entry Exams. Where do I go? How do I register?

Exams are administered on invitation only. In order to be invited, you must apply (preferably online) to a position requiring an exam and be chosen among those we believe would reach the interview stage.

There was a time in the past when we administered exams on a large scale to anyone interested. This was an extremely expensive way of doing business and is no longer part of our practices. Please check out our Web page for positions suitable to your qualifications.

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Jobs

How do I apply for a job in the Public Service?

Visit the PSC's jobs Web site at jobs.gc.ca.

How do I go about being part of the PSC candidate inventory?

The inventory of names used for referrals to federal government positions is managed locally by the PSC regional and district offices across Canada. Go to the PSC Offices page to find the office nearest you.

Where can I get information on jobs offered through the PSC?

Visit the PSC's jobs Web site at jobs.gc.ca. Note that if there is any testing involving a PSC test, the test administration is generally done by the hiring department and in certain cases by the PSC regional office closest to your area.

What kinds of recruitment activities does the federal government have for students?

There are several programs for students:

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Appeals and Investigations (Recourse)

How to file an appeal?

Under certain circumstances, you may appeal an appointment within the Public Service. Details on how to appeal as well as the circumstances in which you may file an appeal are available on the Appeals and Investigations Web site.

Where can I find information about the new Public Service Staffing Tribunal (PSST)?

You will find information about the PSST on the Public Service Human Resources Management Agency of Canada Web site.

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Publications

Where can I find reports, research papers, studies or any other document the PSC publishes?

You can find electronic formats of our publications by title, topic or type on our Publications page. For print copies, send us an e-mail.

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Others

I am a federal public servant and I wish to run as a candidate in federal, provincial, or territorial elections. What do I need to know?

A federal public servant must request leave prior to running as a candidate for federal, provincial, or territorial elections. See the Political Neutrality Web site for details.

Where can I find information on how to get my name on a priority list?

Information on how to get your name on a priority list is available on the Priority Administration Web site.

Where can I find information on Employment Statistics for the Federal Public Service?

You can find this information on the Treasury Board Secretariat Web site.

Where can I find mailing address or phone number of a PSC employees?

Most PSC employees are listed in the Government Electronic Directory

Where can I find information about other Government of Canada departments and agencies?

You can find links to all Government of Canada departments and agencies on the Canada Site.

Where can I find rates of pay for the Public Service of Canada?

The rates of pay for the Public Service of Canada are available on the Treasury Board of Canada Secretariat Web site.

   
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