Appeals and Investigations

The Public Service Commission (PSC), through the Investigations Branch, provides independent recourse processes in support of the merit principle in order to protect the public interest and to promote through effective intervention and education, the application of merit, fairness, equity and transparency.

What's New

Appeals

This section assists you in understanding your rights and responsibilities when filing an appeal, pursuant to the provisions of section 21 of the Public Service Employment Act.

The Act grants you the right to file an appeal against an appointment from within the Public Service in the following two cases:

• in the case of an appointment or proposed appointment following an internal competition, if you are an unsuccessful candidate in this competition;
• in the case of an appointment or proposed appointment following an internal selection made without competition, if you are within the area of selection.

Investigations

This section explains the procedure for referring a complaint to the Public Service Commission regarding staffing matters (other than appeals) and describes how the complaint will be handled.

Dispute Resolution

This section describes various processes that are available to help resolve disputes informally and which can be requested for appeals and complaints.

Decisions

This section lists, by subject matter index and/or by party, summaries of decisions by Appeal Boards, some Appeal Board decisions (full text) and some Federal Court and Supreme Court decisions that are relevant to appeals and investigations cases.

Reference Area

A listing of publications, studies, policies, the Act, regulations and statistics relevant to recourse mechanisms within the PSC.

Related Sites

Links to Canadian Human Rights Commission, Public Service Staff Relations Board, Federal Court of Canada and Supreme Court of Canada.