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Public Service Commission of Canada

Public Service Commission of Canada

Service Standards

"Our Pledge Of Service To You"

  • We provide at least 7.5 hours of reception services each business day (covering lunch).
  • We give callers using our Infotel services the option to speak with a person on request.
  • We provide access to the jobs.gc.ca internet site in our reception areas.
  • We respond to your telephone calls within one (1) business day.
  • We respond to your e-mails within two (2) business days.
  • We respond to letters addressed directly to us within ten (10) business days.
  • We provide a TTY telephone number (telecommunications device for hearing impaired persons).
  • We provide our services in a courteous manner.
  • We provide our services in both official languages.

Note: variations in service delivery may occur in some Regions & Districts

 

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