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How to complete your Employment Insurance (EI) paper report


What you should know...
Before you start completing your report
Important notice
How to complete your report
Sample of paper report
Explanations on how to complete side 1 of your report
Explanations on how to complete side 2 of your report
Once your report is completed and mailed
Where to send your report

What you should know...

To receive your EI payments, you must complete and submit reports that usually cover 2 calendar weeks, from Sunday to Saturday. However, if you claim maternity, parental or compassionate care benefits, you don't have to complete reports.

Our standard way of processing and paying benefits is:

•  the Reporting Service by Internet and Direct Deposit or
•  the Telephone reporting service and Direct Deposit

As you cannot transmit your report on-line or by phone, you must complete and mail a paper report. If you are not receiving your EI payment by direct deposit, here is how you can apply...

Shortly after applying for EI, you will receive by mail your Access code. Your access code and your Social Insurance Number (SIN) are required to obtain specific information on your EI claim.

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Before you start completing your report

To complete you report you need the following:

  • If you worked during the period covered, you must provide dates and the number of hours worked, the name and address of the employer you worked for and your total salary before deductions, including tips and commissions — for each week of the report;
  • If you started full time work, you must provide the exact date you started to work full-time;
  • If you attended school or training, you must provide the number of hours that you were in training and the amount of any training allowance received;
  • If you were unavailable for work, for example, you were out of the country, on holidays or you were not looking for work for any reason or if you were incapable of working for illness or injury, you must provide the exact dates;
  • If you received or you will receive other money, you must indicate the types of money received, for example, a pension income.
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Important notice

Please follow these practical advices:

  • It is important to complete in and return your reports as soon as they are due to ensure prompt payment of benefits. If you do not return your reports within 3 weeks of receipt, your report may not be processed;
  • Report any absence from Canada;
  • Report all earnings in the week or weeks they are earned to avoid repayment situations;

You must answer all the questions with accuracy. Remember that giving false information is fraud and is punishable by law. If you find that you made a mistake after you have completed your report, it is important to advise us as soon as possible by phone at 1 800 206-7218 from 8:30 am to 4:30 pm or by mail by providing as much detail as possible, or in person at your Service Canada Centre.

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How to complete your report

The following information will help you complete both sides of your report:

  • Use a pen or pencil to complete in your report but do not use a red ink pen or red lead pencil;
  • Complete and return your report on the date shown on it to ensure prompt payment of benefits, see side 2 under the signature- the "do not sign before" date. The reporting period is usually 2 weeks and is shown above box A, see Side 2 " 1st week - 2nd week";
  • After you complete the report, read the "I declare" statement at the top of Side 2. Sign and date your report and mail it back to us in the return envelope, unless your EI agent asked you to do otherwise;
  • If your claim is new you will receive 2 reports. The "do not sign before" dates on Side 2, under the signature, will be different on each report. However, both reports should be sent back at the same time on or after the latest date shown and in the same envelope.
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Sample of the paper report

Here is a sample of the paper report. Please follow these instructions:

  • When a pointer appears, the written information is clearly displayed.
  • When a hand-shaped pointer appears, click to access detailed description related to that question.

Side 1

Answer all the following questons by shading the appropriate block. Use a pen or pencil to fill in the claimant's reports but do not use a red ink pen or red lead pencil. Did you work during the period of this report, include work for which you will be paid for later, unpaid work or self-employment? If "yes" complete A, B and C on Side 2. If you have stopped working, give reason(s) below. Did you start a full time job during the period of this report? If "yes" give date started below. Did you attend a school or training course during the period of this report ? If "yes" indicate the number of hours attended and any Training Allowance received in "D" on Side 2, and indicate from whom this money was received below. Were you ready, willing and capable of working each day? if "no" give date(s) and reason(s) below. Complete "E" on Side 2, if applicable. Did you ro will you receive money other than that already reported in C, D and E on Side 2? if "yes" complete "F" on Side 2. Indicate from whom and the reason this money was received below. Shading in the appropriate YES or NO box. Shading in the appropriate YES or NO box. Shading in the appropriate YES or NO box. Shading in the appropriate YES or NO box. Be sure to read, date and sign Side 2 Protected when completed (B) / Side 1 Shading in the appropriate YES or NO box.

Side 2

I declare that the information given on both sides of this form is true and given to prove my entitlement to unemployment insurance benefit. I am aware that I may be penalized or be liable to prosecution for making false or misleading statements knowingly. Complete side 1 first Date of the report do not sign before This report covers the week(s) of 1st week (from Sunday to Saturday) 2nd week (from Sunday to Saturday) Total hours and dates worked Name and address of employer Total earnings before deductions Training allowance and total hours Group sickness/maternity insurance Other monies before deductions hours dates hours hours hours dates Do not fold, mutilate or stain for office use

 

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Explanations on how to complete side 1 of your report 

 

Side 1

Complete side 1 first. Answer questions 1 to 5 by shading in the appropriate "yes" or "no" block.

Question 1a  — Did you work during the period of this report; including work for which you will be paid for later, unpaid work or self-employment?

If you answer "yes":

  • you must complete boxes A , B and C on Side 2
  • you must indicate any work you have done during the week(s) covered by the report, including self-employment or unpaid work.

Question 1b  — If you have stopped working, give reasons below.

  • If you stopped working during the weeks covered by the report, indicate why in the box provided.

Question 2 — Did you start a full time job during the period of this report?

  • If you have a full-time job, which you expect to last for at least 4 weeks, answer "yes" and write the date the job started in the box provided to that effect. No more reports will be sent to you. If you become unemployed again later, you can submit your application on-line or call 1 800 206-7218 from 8:30 am to 4:30 pm and press "0" to speak to a representative. If you file on-line and there are still benefits payable to you on your old claim it may be automatically reactivated. To know more...

Question 3 — Did you attend a school or training course during the period of this report?

  • If you answer "yes": you must complete box D on Side 2; and
  • If you received a training allowance, indicate from whom this money was received in the box below question 3 on Side 1.

Question 4 — Were you ready, willing and capable of working each day?

  • If you answer "no": indicate the dates and the reason, for example holidays, sickness, in the box provided to that effect; and
  • If you are entitled to group wage-loss insurance, you must fill in box E on Side 2.

Question 5 — Did you or will you receive money other than that already reported in C, D and E on Side 2?

If you answer "no": turn to Side 2. If you answer "yes":

  • Report the monies you received, from whom and why in the box provided to that effect; and complete box F on Side 2.

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Explanations on how to complete side 2 of your report

 

Side 2

Even if you only have to fill in Side 1, dont' forget to sign and date your report on Side 2

Block A — Total hours and dates worked

  • Enter the total hours and dates worked for each week covered by the report. Make sure to record it in the proper week.

Block B — Name and address of employer

  • Enter the name and address of your employer or write "self-employed" if you worked for yourself.

Block C — Total earning before deductions

  • Enter your total earnings before deductions for each week covered by the report.

Block D — Training allowance and total hours

  • If you receive a training allowance, enter the amount you have been paid. Don't include allowances for living away from home, commuting, travel or dependent care.

Block E — Group Sickness/Maternity Insurance

  • Enter all monies to which you are entitled from group maternity or sickness wage-loss insurance related to your employment, for each week covered by this report.

Block F — Other monies before deductions

  • Specify the amount of any money you received, for examples, pension income, temporary partial worker's compensation, holiday pay, statutory holiday pay, etc. other than that reported in boxes C, D, and E on Side 2. Statutory holiday pay should be claimed in the week that the statutory holiday occurred.

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Once your report is completed and mailed

If you still need information regarding your payment, including the deductions made and the date your payment is deposited, call our telephone information service, 24 hours a day, 7 days a week at 1 800 206-7218. See the options available...

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Where to send your report

In case you lost your return envelope, here is a list of mailing addresses.

Mailing address for returning reports

British Columbia and Yukon Territory

  • Service Canada Centre
    Insurance Payment Operational Centre
    PO Box 2100
    Vancouver, BC V6B 3T4

Manitoba, Alberta, Nunavut, Saskatchewan and North West Territories

  • Service Canada Centre
    Insurance Payment Operational Centre
    PO Box 9300
    Winnipeg, MB R3C 2V4

Ontario

  • Service Canada Centre
    Insurance Payment Operational Centre
    PO Box 4500
    Belleville, ON K8N 5C1

Quebec

  • Service Canada Centre
    Insurance Payment Operational Centre
    CP 8825, Succ. Centreville
    Montreal, QC H3C 4K9

New Brunskick, Nova Scotia and Prince Edward Island

  • Service Canada Centre
    Insurance Payment Operational Centre
    PO Box 6080
    Moncton, NB E1C 0A7

Newfoundland

  • Service Canada Centre
    Insurance Payment Operational Centre
    P.O. Box 12030
    28 Pippy Place
    St. John's, NF A1B 4K4
     
   
Last modified :  2006-07-18 Important Notices