At Service Manitoba we seek to accelerate and promote the Government of Manitoba's committment to better service. We foster a service philosophy and spirit that is citizen-centred, innovative and results-oriented in the Manitoba Government. Across Manitoba, the men and women who work in government are facing tremendous challenges and exciting opportunities. The challenge for government and the employees is not only to find cost-effective ways to meet our responsibilities, but also to respond to the changing environment and needs of the community we serve.
Service Manitoba supports government departments by offering a variety of products and services...
Measurement of Citizen's Satisfaction of Service through:
Training of Civil Service Staff in cooperation with OSD through:
- Customer Service Workshops
- Tools & Techniques of Continuous Improvement
Consulting with departments and agencies on Customer Service Improvement Techniques including:
- Complaint Management
- Service Standards / Charters
- Process Re-design
- Activity-based Costing
Support Innovation and Service Improvements through:
Support grassroots networks in government including:
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