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All questions or comments on your VAC services and benefits may be directed to the following toll-free number:

1-866-522-2122 (English)
1-866-522-2022 (French)

E-mail: information@vac-acc.gc.ca

Addresses of Regional/District/BPA Offices

Other Inquiries

Client inquiries related to Canada Remembers, the Bureau of Pension Advocates, the Veterans Review and Appeal Board or other branches/units within the department will continue to use the existing toll-free numbers listed below:

Access to Information and Privacy (ATIP): 1-877-566-8609 (Toll-free)

• If you reside in Charlottetown, PE: 566-8567
• Access to Information and Privacy Office
  Veterans Affairs Canada
  PO Box 7700
  Charlottetown, PE C1A 8M9
• E-mail: atip-aiprp@vac-acc.gc.ca

Bureau of Pensions Advocates: 1-877-228-2250

• Head Office and Appeals Unit
  P.O. Box 7700
  Charlottetown, PE C1A 8M9

Canada Remembers: 1-877-604-8489

• Veterans' Week and Educational Resource Materials Inquiries:
  1-877-604-8469

Foreign Countries Operations: 1-866-522-2122 in Canada (English, Toll-free)

If you reside in:

• United States: 1-888-996-2242 (Toll-free)
• United Kingdom, Germany, France, or Belgium:
  00-800-996-22421 (Toll-free)
• Any other country: (613) 996-2242 (Collect)

Veterans Review and Appeal Board: 1-800-450-8006

• If you reside outside Canada: 1-902-566-8835
• P.O. Box 9900
  Charlottetown, PE, C1A 8V7
• Web site: www.vrab-tacra.gc.ca (external site)

If you have a question - be sure to check out our FAQ page. The answer you are looking for may be there.

For Web site related comments or inquiries we can be reached through e-mail at: communications@vac-acc.gc.ca