Consumer and Corporate Affairs
A Division of Manitoba Finance
Consumers' Bureau
Declaration of Service
The Consumers' Bureau and its employees are committed to delivering quality
service with the resources available. Our goal is to provide service that is:
Accessible
We want to be easy to reach and
to deal with. We will serve you in the official language you choose - English or French.
Courteous and Respectful
We will treat you with fairness, courtesy and respect. We will conduct ourselves with
honesty and integrity and maintain confidentiality. We will be sensitive to your needs.
Knowledgeable, Competent and Fair
We will apply knowledge and skills consistently in our service to you. We will
communicate in plain language. We will clearly inform you of your rights, responsibilities
and options.
Timely and Efficient
We will deliver efficient and accurate service with your needs in mind.
Responsive and Committed to Continuous Improvement
We will seek your views on what works well and what needs to be improved. We will act
on your feedback to improve procedures to better serve you. We will monitor and respond to
changes in the marketplace.
Good Value
We will provide quality service as effectively and economically as possible.
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