|
Consumer and Corporate Affairs
A Division of Manitoba Finance
Consumers' Bureau
(Services are provided in French or English)
The Consumers' Bureau administers consumer protection legislation for the province
of Manitoba. The statutes include: The Consumer Protection Act, The Business
Practices Act, The Personal Investigations Act, The Charities Endorsement
Act, The Hearing Aid Act and The Bedding, Upholstered and Stuffed Articles
Regulation under The Public Health Act. In the course of our duties, we:
- Licence companies and individuals that direct sell
- Licence collection agents and register collectors
- Certify hearing aid dealers
- Authorize charitable fund raising
- Register manufacturers and renovators of stuffed articles
The Consumers' Bureau hears, mediates and investigates consumer-related
complaints. When the Bureau receives a complaint, it considers the rights and
responsibilities of each party. Not all matters are covered by legislation. In
those situations, the Bureau offers an opportunity to resolve the problem through a
voluntary process of dispute resolution/mediation.
|