Claim Information

The Claim Form

• Approved providers will be issued a Provider's Guide Information Package by Blue Cross. This package includes the claim forms that you must use to claim for benefits provided to VAC clients.
• Instructions on how to complete the form are indicated on the reverse of the form.
• Your signature and the client's signature must appear in the fields indicated on the claim form.

Claim Submissions

• Claims must be sent to Blue Cross or its agents and must be received within 18 months of the date of service. Claims submitted after that date will be rejected.

Claim Payment Schedule

• Cheques and payment summaries suitable for payment reconciliation will be issued to you every two weeks. The summaries provide a detailed explanation of each claim assessment.

Reordering Claim Forms

• Additional claim forms can be obtained by completing a Reorder Form included in the Provider's Guide Information Package and forwarding it to the Blue Cross office in your area.