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CBSA and Government On-line
Annual Report 2005-2006

As a part of our commitment to supporting the Government On-line initiative, the CBSA has increased our on-line resources available to Canadians seeking information about the Agency and our primary programs and services including:

  • NEXUS
  • CANPASS
  • FAST (Free and Secure Trade Program)
  • CSA (Customs Self Assessment Program)
  • ACI (Advance Commercial Information)
  • Partners In Protection

On-line services

Border Wait Times
Provides estimated wait times to reach the primary inspection booth when crossing the Canada/U.S. land border. Wait times are updated at least once per hour.

E-mail Alert Services
Provides updates to subscribers on new information concerning subjects of interest:

  • Anti-dumping
  • Small and Medium Enterprise (SME)
  • CBSA Newsroom
  • D-memos and Customs Notices

Directory of CBSA offices and service locations
A comprehensive listing of locations where travellers and commercial importers and exporters may fulfill their reporting obligations when entering and/or leaving the country.

CBSA Fairness Initiative
A consultative process to ensure that Canadians and visitors to Canada are treated fairly and can expect to receive the best possible service when crossing the border and in all dealings with the CBSA.

Event and Seminar Listings
Information on upcoming local events and seminars related to specific CBSA subject areas including importing, exporting, valuation and more.

Customs Internet Gateway
A partnership between the CBSA and Canada Revenue Agency (CRA) to provide trading partners with an alternative, electronic delivery channel for transmitting cargo, release, and accounting data.

Border Information Service (BIS)
A computerized, 24-hour telephone service that provides general border services information.

Contact Us
Provides users with a variety of methods to communicate with the CBSA via e-mail, post, telephone or in-person.

Border Watch Toll-free phone line
Allows users to contact the CBSA if they have information about suspicious cross-border activity.

Customs Investigations
A process to report suspected cases of duty evasion, smuggling, fraud and other offences against laws enforced by the Canada Border Services Agency.
Last updated: 2006-03-10 Top of page
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