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Residential Tenancies Branch
RTB Holds Money In Trust For Tenants
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Security Deposits |
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Rent Overpayment |
After a tenant moves out, if the landlord does not have a
claim against the security deposit and interest, the landlord
must return the unclaimed amount to the tenant. If the
landlord does not know how to locate the tenant they must send
the money to the Residential Tenancies Branch.
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Sometimes a landlord discovers
that they have accidentally charged too much rent. Other
times the Branch tells the landlord they have done so. When a
landlord has overcharged rent to a tenant or a previous
tenant, the landlord must return the money to the tenant.
If the landlord does not know how to contact the tenant, they
must send the money to the Branch.
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The Branch sometimes receives
money that is owed to a tenant by a landlord. That money is kept in a
trust account for the tenant for two years. The Branch keeps a record
of any information it has that will help identify the tenant.
After two years, the money goes into the Security Deposit Compensation
Fund. Once the money goes into the Fund, the tenant is no longer
entitled to it. The money in the Fund may be used to teach landlords,
tenants and others about residential tenancies in Manitoba.
If you think there may be some money for you in the trust account,
follow the links below. On the Security Deposits link you will find a list of
addresses of rental units. On the Rent Overpayments link you
will find building addresses and approximate tenancy periods only.
To claim any money you believe is yours, print and complete the
Tenant's Application Form below. You can also call the Branch at
945-2476 in Winnipeg or toll free 1-800-782-8403 to ask for a copy of
the form. After the form is completed, bring it to the Branch. You
will need to provide at least two pieces of identification. That may
be a driver’s licence, medical card, social insurance card or
something else that shows who you are. If you are claiming a rent
overpayment, and the Branch doesn’t have a tenant’s name on record,
you will also be asked for proof that you lived in the unit during a
certain time.
The Branch is very
interested in returning money that rightfully belongs to a tenant.
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