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Veterans Affairs Canada: Support With Outpatient Follow-Up

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Veterans Affairs Canada (VAC) can help you with outpatient follow-up and discharge planning.

Clients Eligible for Services From VAC:

• Veterans;
• Canadian Force (CF) members; and
• Serving or former members of the RCMP.

VAC Services:

Depending on each client's eligibility, VAC offers a range of services and benefits including:

• specialized services for clients with operational stress injuries (OSI) like depression, anxiety, or post-traumatic stress disorder (PTSD);
• health benefits such as medical, surgical, dental care, prescription drugs, hearing and vision aids and psychological counselling;
• the Veterans Independence Program, a national home care program providing support for grounds maintenance, housekeeping, personal care and certain changes to the home;
• long-term care for our older clients;
• case management; and
• a number of other health benefits, programs and services.

Please involve us early in discharge planning and outpatient follow-up as we don't provide emergency service 24 hours a day, seven days a week. Without prior notification, we cannot guarantee services and supports will be in place if a client is discharged on the weekend.

Veterans Affairs Canada looks forward to working with you to develop the best possible outpatient follow-up services for Veterans, Canadian Force members and serving and former members of the RCMP.

How to Contact Us

Call us toll-free at 1-866-522-2122 for information on VAC services and benefits.

We are open Monday to Friday from 8:30 a.m. to 4:30 p.m. local time.

When possible, please obtain the client's permission and VAC client number before calling. This will help us serve you more quickly.