VAC On-site

Members of the Canadian Forces who need information or support from Veterans Affairs Canada can now get help on-site at a number of CF locations across the country. This help is available to all CF members but may be particularly important to releasing members who are making the transition from military to civilian life.

Each VAC team offers CF members a variety of important services. For example, some CF members may simply want to get information on VAC's programs and services. Others may require help in preparing a disability pension application or need access to more specialized services, such as professional counselling or medical treatment. To help ease the transition into civilian life, members of our on-site teams also will participate in transition interviews with releasing members to provide guidance on how our Department can be of assistance.

To deliver on-site services to CF members, specially trained VAC Client Service Teams are in place in Halifax (with outreach to Greenwood), Gagetown, Montréal/St. Jean, Valcartier (with outreach to Bagotville), Ottawa, Petawawa, Kingston, Trenton, Toronto, Borden, Winnipeg, Edmonton (with outreach to Cold Lake) and Esquimalt (with outreach to Comox).

To locate the VAC Client Service Team in any of the above mentioned locations, please call the VAC District Office nearest you. The telephone number is in the Government (or blue) pages of your local telephone book under Veterans.