YOUR GUIDE TO VETERANS AFFAIRS CANADA
Veterans Affairs Canada exists to repay Canada's debt of gratitude to the men and women who have served our nation in times of war and, more recently, to maintain global peace. Many of these special Canadians have suffered economic hardship, forfeited their health or even sacrificed their lives.
OUR FAMILY TREE
Veterans Affairs Canada is part of Canada's Veterans Affairs 'Portfolio'. We provide eligible clients with:
- disability pension programs and veterans allowances to help compensate for hardships arising from disabilities and lost economic opportunities;
- health benefits and social services, based on need;
- counselling and assessment;
- professional legal assistance through the Bureau of Pension Advocates to request, review and appeal decisions made by the Veterans Review and Appeal Board; and
- commemorative recognition of the achievements and sacrifices of Canadians during periods of war and conflict.
Many people know us by our legal name, the Department of Veterans Affairs, or DVA.
The Veterans Review and Appeal Board, which is also part of the Portfolio, is a quasi-judicial agency, completely independent from the Department, that provides clients with the opportunity to request hearings associated with the review or appeal of disability pension and War Veterans Allowance claims.
OUR CLIENT FAMILY
We serve more than 200,000 veterans and their families.
War-Service Veterans: 107,044*
Survivors: 69,301*
Canadian Forces: 28,558*
Source*: 2001-2002 Estimates
DID YOU KNOW?
- War-service veterans, most of whom are now close to, or more than, 80 years of age.
- One in 10 Canadian seniors is a war-service veteran.
- The average age of our CF clients is 55.
Source: Corporate Information System - Forecast 2001-2002
OUR 2001-2002 BUDGET
Our estimates for 2001-2002 totals a bit more than $2.1 billion. As in past years, more than 90% of this will be spent directly on pensions, income support and health care benefits to help veterans and their families.
Pensions: $1.3 Billion
WVA: $31 Million
VIP: $171 Million
Other Health Purchased Services (includes health benefits, long term care): $377 Million
Other: $157 Million
Ste. Anne's Hospital: $64 Million
Source: 2001-2002 Estimates
HOW TO REACH US
Head Office
Daniel J. MacDonald Building
P.O. Box 7700
Charlottetown, PE C1A 8M9
Tel: (902) 566-8888
Regional Offices
Atlantic Region
40 Alderney Drive
Dartmouth, NS B2Y 2N5
Tel: (902) 426-6448
1-800-565-1528 (NS, NB, PE)
1-800-563-9623 (NF)
Quebec Region
4545 Queen Mary Road
Montréal, PQ H3W 1W4
Tel: (514) 496-2121
1-800-291-0471
Ontario Region
145 Government Road
Kirkland Lake, ON P2N 2E8
Tel: (705) 568-4371
1-866-552-2122 (English)
1-866-552-2022 (French)
Prairie Region
610 - 234 Donald Street
Winnipeg, MB R3C 4G5
Tel: (204) 983-7040
1-800-665-8717
Pacific Region
900 - 605 Robson Street
Vancouver, BC V6B 5G4
Tel: (604) 666-7942
1-800-647-1822
Ste. Anne's Hospital
305, boulevard des Anciens-Combattants
Sainte-Anne-de-Bellevue, PQ
H9X 1Y9
Tel: (514) 457-3440
Bureau of Pension Advocates (BPA)
Head Office and Appeals Unit
Daniel J. MacDonald Building
P.O. Box 7700
Charlottetown, PE CIA 8M9
Tel: 1-877-228-2250
District Offices/BPA Offices
Please look in the Blue Pages of your local telephone book under 'Veteran' for the office nearest you.
VAC Web site
www.vac-acc.gc.ca
Veterans Review and Appeal Board
P.O. Box 9900
Charlottetown, PE
C1A 8V7
Tel: 1-800-450-8006
Internet: www.vrab-tacra.gc.ca
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