POC 12 - Related Health Services

Program Description

This program offers alternative benefits and services from health professionals. These health professionals must be licensed by a licensing authority recognized by the province or territory in which these services are provided, or approved by VAC. Other therapies prescribed by health professionals in support of a treatment program may be recognized by VAC.

Examples of covered services (directly obtained services):

• chiropractors
• massage therapy
• physiotherapy
• acupuncture

Examples of covered services (requiring referral by physician)

• occupational therapists
• physiotherapists
• hearing & speech therapists
• psychological counselling

Examples of excluded services:

• homeopathic services
• naturopathic medicines and therapies

A list of the benefits normally provided under this POC is on the POC 12 Benefit Grid.

Who is Eligible?

Two groups of clients are eligible for health care benefits through VAC.

Group "A" clients: You must have established eligibility for a pension from Veterans Affairs Canada. You may only use your card to obtain approved benefits directly related to your pensioned condition. Your provider must obtain authorization from VAC before benefits can be provided.

Group "B" clients: You must have established eligibility for treatment of non-pensioned conditions. You are eligible for approved benefits provided you have a clearly demonstrated health need and these benefits are not covered by your provincial health plan. If you are a "B" client, your provider must bill the appropriate provincial health program for the portion of the benefit that is covered by your province.

To be eligible for benefits under POC 12, you must have an "A" or a "B" under POC 12 on your VAC Health Care Identification Card. Your access to benefits will depend on your eligibility and on your health care needs.

Program Details

Benefits available through Program of Choice 12 may be subject to certain limitations or restrictions. These are in place to help safeguard your health and to serve you better. Information on these limitations and restrictions, as well as other important information about POC 12, are contained in the POC 12 Benefit Grid.