Community Operations

Consumer Affairs

Consumer Tip Sheets
Consumer Protection Services - Department of Justice
Consumer Affairs Related Links

The Department of Municipal and Community Affairs (MACA) handles consumer complaints, consumer education and other consumer services designed to protect the public from unscrupulous business operators.

Under the Consumer Protection Act, there are laws and regulations regarding:

  • Lending and borrowing money;
  • Chattel mortgages;
  • Retail sales;
  • Foreclosures; and
  • Prepayment privileges and borrowing costs.

The Consumer Protection Act also covers licensing and operating restrictions for direct sellers, vendors and collection agencies.

MACA also offers advice and general information about various consumer products and services. Check out our Consumer Tip Sheets for information on:

  • Consumer Protection,
  • Consumer Safety,
  • Consumer Purchasing, and
  • Automotive Awareness.

For print copies, please contact our Consumer Affairs and Senior Policy Officer at

Consumer Affairs
Department of Municipal and Community Affairs
Government of the Northwest Territories
Yellowknife NT X1A 3S9

Phone: (867) 873-7125
Fax: (867) 873-0609

Department of Justice Consumer Information

The Department of Justice also houses important information on Consumer Affairs. Please use the following links to access:

 

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