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Open Story Complaints Outcomes
Open Story Complaints Statistics

 
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PDF Document Police Searches of Domestic Residences

Complaint Outcomes
 
 
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Complaints
 

For further information about the closure categories, along with case study examples drawn from our files, click on any of the category names below.

Complaint Outcomes For Year
 
 
Referred to the Public Prosecution Service
Referred to the Public Prosecution Service, criminal charges recommended * 0.2 % 5
Referred to Public Prosecution Service, no further action recommended * 5.3 % 162

Referred to PSNI: Disciplinary
Referred to Chief Constable, disciplinary action recommended * 2.2 % 66

Referred to the PSNI: Changes in Policy
Recommendations for areas of improvement in policing * 1 % 31

Other complaints upheld
Complaints substantiated: no criminal/disciplinary issues 2.4 % 73

Cases informally resolved
Informally resolved 12 % 368

Complaints not upheld
Closed - Not substantiated 17.4 % 532
Closed - ill-founded 12.4 % 381
Closed - vexatious, anonymous, repetitive or abuse of process 1.1 % 35

Complaints: not progressed
Closed - withdrawn by complainant 7.1 % 218
Closed - non-cooperation of complainant 26.2 % 803
Outside remit 12.7 % 388


Click here for summaries of investigation reports sent by the Police Ombudsman to the Secretary of State, the Chief Constable and the Policing Board. These are known as Regulation 20 reports. They include reports on:
  • the use of firearms by police officers
  • fatal traffic collisions in which police have been involved
  • the deaths of people while in police custody, or people whose last contact was with a police officer

* Please note that some cases in these categories may also be accounted for in other sections of the table. An illustration: if the Director of Public Prosecutions directs that there is insufficient evidence to prosecute an officer, the case may result in and be recorded under "Referred to PSNI: Disciplinary" and may also be one of those cases which recommended a change on policy and be recorded under "Referred to PSNI: Changes in policy."

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