Passport Canada
 
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Contact us

Passport Canada is committed to providing quality service to Canadians. Here are four convenient ways to contact us:

In person

Contact us in person

At a Passport Canada office or a participating receiving agent office. There is one central office in Gatineau, Quebec, for certificates of identity and travel documents.

By telephone

Contact us by telephone

Toll free:1 800 567-6868
Outside Canada and the United States: (819) 997-8338
TTY services: 1 866 255-7655

On line

Contact us on-line

General enquiry
Status of your application
Send us feedback

In writing

Contact us in writing

Regarding passports:

By mail:
Passport Canada
Foreign Affairs and International Trade Canada
Gatineau, QC, Canada
K1A 0G3
By courier:
Passport Canada
70 Crémazie Street
Gatineau, QC
J8Y 3P2

Regarding certificates of identity and travel documents:

Certificate of Identity Section
Passport Canada
Foreign Affairs and International Trade Canada
Gatineau, QC, Canada
K1A 1L2