Non-Canadians Gateway Help Page

This "Help" page was designed to bring to your attention some of the features within the Non-Canadians Gateway and to make your visit to this site more productive.

If you've experienced technical difficulties during your visit to the Non-Canadians gateway, or if you'd like some help with navigating this site, feel free to call our toll-free service line at 1 800 755-7046 (in Canada and the United States only). Information officers are available to help you, in your choice of English or French, from 8:00 a.m. to 8:00 p.m. Canadian Eastern Standard Time, Monday to Friday.

If you are calling from outside Canada and the United States, you can use international toll-free numbers or contact the nearest Canadian representatives abroad to access information on Government of Canada programs and services.

• Navigation
• Search Engine
• Frequently Asked Questions (FAQ)
• Contact Us
• E-forms
• What’s New
• About Canada
  

Navigation

Navigating or browsing the Non-Canadians Gateway is relatively easy because of the top red and black navigation bar and the convenient buttons on the left side of the Non-Canadians home page.

You can click on any one of the red or black buttons in the navigation bar to go to the page that it represents. You can also click on any of the titles in the left menu bar and go directly to the information source that you have chosen. If you click on the black button entitled "Canada Site," located in the top navigation bar, you will leave the Non-Canadians Gateway and go to the home page of the Canada Site. If you click on the black button called "Home," you will return to the home page of the Non-Canadians Gateway.

The Canadian Business and Canadians Gateways are two other gateways or sub-portals that can be accessed from the home page of the Canada Site. Each can be reached with a simple click on the appropriate title in the left-hand menu bar. Canadians Business was designed for individuals and businesses that are interested in government information, services and resources that are available to support Canadian business. Canadians and Residents will bring you to collections of information, grouped by subject, that will be of interest to all people in Canada as well as Canadian citizens living, working or travelling abroad.

Search Engine

The Search Engine allows you to perform a simple search of the Non-Canadians Gateway in your choice of English, French or any other language that may have been used in the preparation of Government of Canada documents or Web site pages. Although the default is set to search "all words," you have the option to select either "any word" or "this phrase" to apply to the keyword or keywords that you have entered.

FAQs

FAQs are Frequently-Asked Questions. You might save some search time or find your information right away if you check the FAQs to see whether your question has already been asked and answered.

Contact Us

If you want assistance in obtaining the information that you need, you can get help by sending an e-mail message, by calling a toll-free number, through an in-person meeting with a Government of Canada representative, by facsimile or using regular mail.

E-forms

Each individual cluster of information on the Non-Canadians Gateway has links to electronic services or forms that are related to the subjects within the cluster. Instead of going to a Canadian Embassy or Consulate location to pick up forms that you may want or need, you may be able to download them using these links, and then print them at your convenience using your own PC and printer.

What's New

The links on the page What’s New will provide you with regular updates on programs and services, publications, forthcoming events and more from Government of Canada Web sites.

About Canada

The About Canada button will bring you to the Canada Site's "About Canada" page that contains information about our nation – from our system of governance, people, and history to museums and libraries, science and technology, and the economy.