For Consumers

• Learn about consumer protection and your rights.
  
  
• Use our Resource Centre to obtain consumer education material offered by a range of organizations.
  
  
• Find out how to make a complaint.
  
  
• Read consumer alerts — tips and warnings to help protect your money and interests.
  
  
• Protecting consumers: The new federal banking regulations — understanding and using your new banking rights
  
  

Tools and Resources

This section includes:

• The ABCs of Mortgages - a publication that explains mortgage terms and conditions, your rights and responsibilities, and tips on how to pay your mortgage off faster.
  
  
• FCAC Mortgage Calculator (opens in a new window) - This calculator determines your mortgage payment and provides you with a mortgage payment schedule. The calculator also shows how much money and how many years you can save by making prepayments.
  
  
• FCAC Mortgage Qualifier Calculator (opens in a new window)
  This calculator is designed to help you determine whether or not you qualify for a mortgage loan given your current income and debts.
  
  
• Mortgage Quiz - to test your knowledge about mortgages.
  
  

Cost of Banking Guide: An on-line tool designed to help you find the best banking service package for your needs.

Bank Branch Closures: FCAC maintains a database of bank branch closures throughout Canada. This tool allows consumers to view branch closures by date, location and financial institution

YourMoney Network: A listing of web resources geared to the financial education of young Canadians.

Combat Spam: Canada's Task Force on Spam has developed tips to help you protect yourself and fight spam.