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E-services
Individuals

E-services for individuals

Use the links below to get information on the electronic services we offer to individuals. For more information, also see Accessing our secure online services.

Filing a return
Getting information
Refunds and payments

Filing a return

NETFILE A service that allows most Canadians to file their income tax and benefit return for the current year using the Internet	TELEFILE A service that allows eligible individuals to electronically file their income tax and benefit return for the current year for free using a touch-tone telephone
Access code online You need a four-digit access code to use NETFILE. This code changes each year, and you can only use it to file your own tax return. If you did not receive your NETFILE access code or cannot find it, you can get it online.	EFILE What is EFILE, who can use it, finding a service provider, completing Form T183, benefits of EFILE, FAQs

Getting information

My Account View your personal income tax and benefit information, and manage your tax affairs online: change your return, change your address or telephone number, authorize your representative or formally dispute your assessment or determination (see Note)	Represent a client Register online as a representative and be authorized by your clients, family or friends. Once authorized, you will have online access to most of your client's information and services found on My Account.
Tax Information Phone Service (T.I.P.S.) Get personal and general tax information from our automated phone service by calling 1-800-267-6999	Forms and publications Download or order forms and publications online or by phone, get fillable forms, order forms and publications in multiple formats, and more
Child and Family Benefits Online Calculator Use our calculator to determine the amount of Canada Child Tax Benefit or GST/HST credit, including related provincial and territorial benefits, you may be entitled to receive	Charity Listings View our online lists, including those for newly registered and recently revoked charities as well as recent annulments
Electronic mailing lists Receive an email notice when new information is added to our Web site

Refunds and payments

Direct deposit Apply to have your refund or benefit payment deposited directly into your account at your financial institution	Electronic payments Make payments through your financial institution
Pre-authorized debit You may be able to set up a pre-authorized debit payment arrangement online using our My Account service (see Note below).	TeleArrangement You may be able to make a payment arrangement using a touch-tone telephone by calling 1-866-256-1147.

Note:
To use My Account, you have to register for an epass. Once you are registered, we will mail you a CRA Security Code, which you should receive in about five business days.