Meteorological Service of Canada (MSC)

Weather One-on-One

Telephone consultation service with an Environment Canada meteorologist

1-900-565-5555     Fees of $2,99 per minute apply

Service description

"Weather One-on-One" is a 1-900 telephone consultation service that allows people to consult Environment Canada weather professionals over the phone by simply dialing 1-900-565-5555.

Weather One-on-One is a "pay per use" service and is available 7 days a week, from 5AM to 9PM across the country, in both official languages. Fees of $2,99 per minute plus taxes will apply, and will be included in your next telephone bill.

If you need service outside of these hours, you may want to consult a private meteorological firm. A listing of these firms is available at: http://www.msc-smc.ec.gc.ca/commercial/index_e.cfm.

Alternate Service Delivery (for cell phone users)

The 1-900 service may not be accessible from cellular or pay phones, or may be blocked on some business telephone lines.

In order to address this, an alternate way of reaching us has been developed, at the same price ($2,99/min), using your credit card.

Simply call this toll free number : 1-888-292-2222

Once your credit card information has been verified, you will be transferred to our 900 staff.

Target Groups

Here are a few examples of frequent user groups of our 900 service:

• General public, tourism and travel
• Agricultural sector
• Energy sector
• Transportation sector (including snow removal)
• Construction industry
• Businesses
• Media

Comment line

If you wish to leave us a comment or a suggestion concerning our 900 consultation service, you can do so by dialing: 1-800-603-9059.

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