Veterans Affairs
Performance Report
For the period ending March 31, 2003

Messages

• Minister's Message
• Chair's Message

About Veterans Affairs

• Who We Are
• How We Are Structured
• Who We Serve

The Year in Review

Performance Accomplishments by Strategic Outcome

1. Benefits and Services Programs
2. Pensions Advocacy Program
3. Canada Remembers Program
4. Corporate Administration
5. Veterans Review and Appeal Board Program

• Our Partners

Annexes

• External Charging Information
• Government On-Line
• Horizontal Initiatives
• Modern Comptrollership
• Regulatory Initiatives
• Service Improvement Initiative
• Status of Fuel Storage Tanks on Veterans Affairs Owned Land
• Sustainable Development Strategy
• Financial Performance Tables

Contact Us

• General Enquiries
• Portfolio Publications

List of Charts and Financial Tables

• Chart 1: Planned Results
• Chart 2: Achieving our Strategic Outcomes
• Chart 3: Veterans Affairs Organization
• Chart 4: Veterans Review and Appeal Board Organization
• Chart 5: Who VAC Serves
• Chart 6: Who VRAB Serves
• Chart 7: The Bureau's Turnaround Times
• Chart 8: Canadian Battlefield Memorials Restoration Project Progress
• Chart 9: Progress of Audits and Evaluations
• Chart 10: VRAB Decisions Finalized
• Chart 11: Client Satisfaction Rating
• Chart 12: Service Satisfaction Rating

• Table 1: Summary of Voted Appropriations
• Table 2: Comparison of Total Planned to Actual Spending
• Table 3: Historical Comparison of Total Planned Spending to Actual Spending
• Table 4: Crosswalk Between Strategic Outcomes and Business Lines - Planned Spending
• Table 5: Crosswalk Between Strategic Outcomes and Business Lines - Actual Spending
• Table 6: Revenues - Respendable and Non-Respendable
• Table 7: Statutory Payments
• Table 8: Transfer Payments (Grants and Contributions)
• Table 9: Resource Requirements by Organization and Business Line
• Table 10: Projects
• Table 11: Loans, Investments and Advances
• Table 12: Contingent Liabilities