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(Extracts of the Clerk of Privy Council's Ninth Annual Report )
Corporate Priorities are set out each year as part of the performance
management process to focus Deputy Ministers' attention on issues
requiring a concerted effort in the coming year. Key commitments have been
established - as part of DM's Performance Agreements - as follows:
- modernizing human resources management;
- making improvements in the area of official languages;
- enhancing security and preparedness; and
- working in collaboration.
Official Languages Component
Canada is an inclusive society, which embraces its bilingual heritage as a
cultural and competitive asset. As the January 30, 2001 Speech from the Throne
said: "Canada's linguistic duality is fundamental to our Canadian identity
and is a key element of our vibrant society." In this speech, the
Government committed to "...mobilize its efforts to ensure that all
Canadians can interact with the Government of Canada in either official
language."
Priority will be placed on ensuring that federal services continue to be
effectively offered in both official languages in bilingual regions. Equally
important will be to ensure that the Public Service of Canada workplace reflects
our linguistic duality, where senior management manifests the government's
commitment to the equality of status and use of both official languages, and
respects employees' rights to work in the language of their choice.
Performance measures could include:
- the number of complaints regarding service in both official languages was
significantly reduced, and problems which had resulted in recurring
complaints were conclusively resolved;
- on-line information and services were provided in English and French of
equal quality;
- a climate was created in which all employees felt comfortable
participating in meetings in the official language of their choice;
- adequate time and resources were provided to allow all executives subject
to CBC language requirements to complete their training and meet or exceed
the requirements by March 31, 2003; and
- an increased number of departmental employees, particularly within the EX
feeder group, were offered language training as well as opportunities to use
and maintain their second language skills.
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