| For additional information, please contact Joseph Côté at 957-2496. |
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TBITS 18: Quality Management and Quality Assurance Standards, Guidelines for Selection and Use - Implementation Criteria |
| 1.1 |
Name |
|
Quality management and quality assurance standards – Guidelines for selection and
use |
| 1.2 |
Identifier |
|
TBITS-18 |
| 1.3 |
Category |
|
Guideline |
| 1.4 |
Effective date |
|
December 1991 |
| 1.5 |
Approving authority |
|
Treasury Board of Canada (TB 817649) |
| 1.6 |
Maintenance agency |
|
Information Technology Management |
|
Treasury Board Secretariat |
| 1.7 |
Cross index |
|
ISO 9000 – Quality Management and Quality Assurance Standards –
Guidelines for Selection and Use |
| 1.8 |
Reference |
|
TBITS-19 Quality systems – Model for quality assurance in design/development,
production, installation and servicing |
|
TBITS-20 Quality systems – Model for quality assurance in production and
installation |
|
TBITS-21 Quality systems – Model for quality assurance in final inspection and
test |
This Treasury Board Information Technology Standard (TBITS-18) supports the Treasury
Board Management of Information Technology policy requirement that quality management
practices including system controls which promote innovative and efficient acquisition,
deployment and administration of information technology resources be adopted.
The concept of quality management is accepted as an approach to promote and improve
ongoing performance. This approach has application to all phases of an organization's
operations and is especially relevant in the overall area of information management.
Information technology quality management related standards provide a baseline for quality
of products developed within the government. They also provide external organizations,
that provide the government with a wide range of information technology products and
services, meaningful and workable nationally and internationally accepted quality
requirements reference criteria.
This standard will be used as the basis for determining information technology quality
requirements and the selection and use of other quality standards. It should be read in
conjunction with other standards in the series (ISO 9000-9003, TBITS-19, TBITS-20 and
TBITS-21) to:
(a) clarify the distinctions and interrelationships among the principal quality
concepts; and
(b) provide guidelines for the selection and use of a series of standards on quality
systems that can be used for internal quality management purposes (ISO 9000) and for
external quality assurance purpose (ISO 9001-9003).
This standard defines the concepts of and is based on the international standard
ISO 9000. No changes have been made to the international standard.
This standard provides a model for the selection and use of a series of pertinent
quality assurance related standards.
In certain circumstances, departments and agencies may wish to make exceptions to the
use of this standard. This may be done when it can be clearly demonstrated that there are
appreciable performance or cost advantages to be gained, when the overall interests of the
Government of Canada are best served, or when the department or agency is a party to an
international treaty or obligation (e.g. NATO).
The effective date of this standard is December 1991.
7. Government Software Quality
Assurance Standards Working Group
F. Tayabali TBS (Chairperson)
B. Abela SEC
A. Borde CIDA
R. Donelly TC
J. Doyle SSC
J. Harder Lab
L. Hunter AGR
P. Lamoureux DND
K. Lavalley DND
D. Ledoux NA
S. Parisien NA
R. Quirt PWC
H. Savoie DND
S. Valentine NLC
A.E. Winsor VAC
8. Where to obtain copies
Copies of the technical specifications may be obtained as follows:
ISO 9000
Quality Management and Quality Assurance Standards – Guidelines for Selection and Use
Standards Council of Canada
270 Albert Street, Suite 200
OTTAWA ON K1P 6N7
Tel.: (613) 238-3222
Fax: (613) 569-7808
Web: http://www.scc.ca/en/index.shtml
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