TBITS 19: Quality Systems - Model for Quality Assurance in Design/Development, Production, Installation and Servicing - Implementation Criteria

1. Reference

2. Purpose

This Treasury Board Information Technology Standard (TBITS-19) supports the Treasury Board Management of Information Technology policy requirement that quality management practices including system controls which promote innovative and efficient acquisition, deployment and administration of information technology resources be adopted.

This standard is based on the ISO 9001 standard and is one in the series of three international standards ISO 9001, 9002, 9003 dealing with quality systems and can be used for external quality assurance purposes. The quality assurance models set out in the above three international standards, represent three distinct forms of "functional or organizational capability" suitable for two party contractual purposes.

The purpose of this standard is to provide for quality system requirements aimed at preventing non-conformity at all stages, from design through to servicing.

3. Application

This standard supports the international standard ISO 9000 – Quality Management and Quality Assurance Standards – Guidelines for their Selection and Use.

It specifies quality systems requirements for two party contractual arrangements and is applicable where:

(a) the contract specifically requires design effort and the product requirements are stated principally in performance terms or they need to be established; and

(b) confidence in product conformance can be attained by adequate demonstration of certain suppliers capabilities in design/development, production, installation and servicing.

4. Specifications

This standard is based on the international standard ISO 9001. No changes have been made to the international standard.

5. Qualifications

This standard provides guidelines for the selection and use of a series of pertinent quality assurance related standards.

The quality system requirements specified in this standard are complimentary (not alternative) to the technical (product/service) specified requirements.

In certain circumstances, departments and agencies may wish to make exceptions to the use of this standard. This may be done when it can be clearly demonstrated that there are appreciable performance or cost advantages to be gained, when the overall interests of the Government of Canada are best served, or when the department or agency is a party to an international treaty or obligation (e.g. NATO).

6. Implementation

The effective date of this standard is December 1991.

7. Government Software Quality Assurance Standards Working Group

F. Tayabali TBS (Chairperson)
B. Abela SEC
A. Borde CIDA
R. Donelly TC
J. Doyle SSC
J. Harder Lab
L. Hunter AGR
P. Lamoureux DND
K. Lavalley DND
D. Ledoux NA
S. Parisien NA
R. Quirt PWC
H. Savoie DND
S. Valentine NLC
A.E. Winsor VAC

8. Where to Obtain Copies

Copies of the technical specifications may be obtained as follows:

ISO 9001

Quality systems – Model for Quality Assurance in Design/Development, Production, Installation and Servicing

Standards Council of Canada
270 Albert Street, Suite 200
OTTAWA ON K1P 6N7

Tel.: (613) 238-3222
Fax: (613) 569-7808

Web: http://www.scc.ca/en/index.shtml