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Performance Measurement
By using comprehensive performance information, more informed decisions can be
made about IT investments at a time when resources are limited and public
demands for improved government service are high.
| IM/IT Measurement
Framework |
Using Measurement to Manage
(EMF Symposium - Fall 1999)
Don Oxley, TeraQuest Metrics, Inc. |
The
Enhanced Management Framework for IM/IT Executive Dashboard
Do you know the Health of your IM/IT Project?
The Executive Dashboard is a tool that
provides a snapshot, for senior management, of the overall "health"
of an IM/IT project. It provides quick access to information
on the health of an IM/IT project and the project's status as part
of the IM/IT investment protfolio. The dashboard highlights
critical areas of interest against which further detailed
information may be requested.
Executive Guide: Measuring Performance
and Demonstrating Results of Information Technology
Investments. March 1998.
[Available only in PDF version] |
| An article in the CIO Magazine on Maximizing
IT investments: Five steps to capturing IT value and
how to measure the results |
| SPIN Presentation "Getting Started In Software
Project Measurement" by Beth Layman, then employed by
Lockheed Martin, now employed by Teraquest. |
The Balanced
Scorecard Institute is an independent, nonprofit
source of information about applications of the balanced scorecard
approach to management in government and other nonprofit
organizations. It provides web-based guidance, information and
tools to government and nonprofit managers as they attempt to
design and implement measurement-based management in state, local
and federal government environments. To be a web
clearinghouse for managers to exchange information, ideas and
lessons learned in building strategic management systems using the
balanced scorecard approach.
Performance-Based Management - Eight
Steps To Develop and Use Information Technology and Performance Measures
Effectively
Project Planning,
Tracking and Oversight |
| Practical Software and Systems Measurement HomePage (DoD) |
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