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Frequently Asked Questions - Notice and Consent Guidelines,

What are the Notice and Consent Guidelines in an On-Line Environment?

  • The guidelines explain how best to inform Government of Canada Web site visitors about what will be done with any personal information they volunteer over the Internet to a government program. This includes informing visitors of the purpose for which their information is collected, how that information will be used, stored and disclosed, and how long the information will be kept.

  • The guidelines also explain how best to obtain consent from web site visitors to use their personal information, before they submit it on a Government of Canada Web site.

Why are these guidelines needed?

  • The guidelines assist government institutions in complying with the federal Privacy Act and Common Look and Feel Standards for the Internet.

  • The federal Privacy Act protects the right of citizens to be informed about the purposes of personal information collected about them.

  • To support the Privacy Act within the context of the Internet, Common Look and Feel for the Internet Standard 5.4 requires that all Government of Canada Web sites include a specific Privacy Notice Statement before each Web page (or series of pages) that provides visitors with an opportunity to submit personal information.

In addition to helping government institutions comply with the above legislative requirements, the guidelines provide direction that can help build consumer trust and confidence in Government of Canada Web sites.

How do the guidelines help?

  • The guidelines provide definitions for notice and consent, provide answers for frequently asked questions and provide a clear step-by-step guide for implementation.

  • The guidelines include illustrated examples and a copy-and-paste template to help Web site developers, administrators, program and service content managers, privacy coordinators and other relevant Government of Canada officials to provide proper notice and obtain informed consent in an on-line environment.

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