Table of Contents
1 Preface
2. Policy objective
3. Policy statement
4. Application
5. Policy requirements
6. Responsibilities
7. Definitions
8. References
9. Enquiries
Appendix A – Accountability Framework
Appendix B – Common Service Organizations of the Government of Canada
Appendix C – Guidelines on Implementation and Best Practices
Appendix D – Assessment Framework for Reviews of Mandatory Services
Appendix E – Mandatory Services
Appendix F – Optional Services
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