Public Service Human Resources Management Agency of Canada
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Research & Reports


We're developing tools to help you enhance service delivery.

HRCS conducts research and develops tools to help our community provide optimal HR services to clients and better plan for the future.

The results of our research are made available through the Observatoire publications.

HRCS Observatoire

The Observatoire is your link to information, demographics and research about our community. Read past and present publications and related reports.

Service Delivery Methods

HRCS is developing a package of service delivery methods to help enhance HR service delivery across the public service.

FTE Allocation Tools

HRCS is developing tools to address the shortage of FTEs (full-time equivalents) in HR service delivery.

Things to Read

These documents will help make sense of where we're going as a community and how you can develop as a professional.