Values and Ethics: Integrity and Respect
Public Service (PS) leaders serve Canadians, ensuring integrity
in personal and organizational practices, and respect people and PS principles, including democratic,
professional, ethical, and people values. They build respectful, bilingual, diverse and inclusive
workplaces where decisions and transactions are transparent and fair. They hold themselves, their employees, and
their organizations accountable for their actions.
Strategic Thinking: Analysis and Ideas
PS leaders advise and plan based on analysis of issues and trends, and how these link to the responsibilities, capabilities, and potential of their
organization. They scan an ever-changing, complex environment in anticipation of emerging crises and
opportunities. They develop well-informed advice and strategies that are sensitive to the various needs of
multiple stakeholders and partners, reflect the strategic direction of the PS, and position the organization
for success.
Engagement: People, Organizations, Partners
PS leaders engage people, organizations, and partners in
developing goals, executing plans, and delivering results. They lay the groundwork by building
coalitions with key players. They mobilize teams, building momentum to get things done by communicating clearly
and consistently, investing time and energy to engage the whole organization. They use their
negotiation skills and adaptability to encourage recognition of joint concerns, collaboration, and to influence
the success of outcomes. They follow and lead across boundaries to engage broad-based stakeholders,
partners, and constituencies in a shared agenda and strategy.
Management Excellence: Action Management, People Management, Financial Management
PS leaders deliver results by maximizing organizational effectiveness and sustainability. They ensure that people have the support and tools they need and that the
workforce as a whole has the capacity and diversity to meet current and longer-term organizational
objectives. They align people, work, and systems with the business strategy to harmonize how they work
and what they do. They implement rigorous and comprehensive human and financial resources
accountability systems consistent with the Management Accountability Framework (MAF). They ensure that the
integrity and management of information and knowledge are a responsibility at all levels and
a key factor in the design and execution of all policies and programs.
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