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DIRECTOR GENERAL - Effective Behaviours
VALUES AND ETHICS — Serving
through integrity and respect
- Demonstrates Values and Ethics, including the Code, in personal behaviour
- Integrates Values and Ethics, including the Code, into directorate practices
- Builds departmental values into directorate policies and programs
- Reflects a commitment to citizens and clients in own and directorate activities
- Builds and promotes a safe and healthy, respectful directorate, free of harassment and discrimination
- Promotes transparency and fairness
- Creates opportunities for and encourages bilingualism and diversity in the directorate, based on OL and EE policies
STRATEGIC THINKING — Innovating
through Analysis and Ideas
Analysis
- Frames questions and analyses with a thorough understanding of sectoral and policy issues
- Seeks clarification and direction from the ADM
- Conducts strategic analysis of trends within the directorate, organization, and external environment
- Integrates multiple domains of information and identifies the links
- Seeks broad perspectives and expertise
- Tracks changing organizational dynamics
- Analyzes setbacks and seeks honest feedback to learn from mistakes
Ideas
- Identifies key elements of the vision and implications for the directorate
- Translates vision and policy into concrete direction and plans
- Links directorate programs and services to department and branch policies
- Makes effective recommendations to the ADM
- Seeks input of staff to create plans and solutions
- Encourages constructive questioning of practices
- Encourages experimentation to maximize potential for innovation
- Identifies solutions, alternatives, and consequences
- Teaches and learns from others
ENGAGEMENT — Mobilizing people, organizations, partners
- Implements inclusive, cooperative approaches with peers, staff, and superiors
- Fosters an inclusive and sensitive interpersonal climate
- Promotes consensus across diverse groups, interests, and opinions
- Solicits and listens to ideas and concerns of staff, unions, and other stakeholders
- Mobilizes the team to achieve directorate and departmental goals
- Communicates and supports corporate decisions
- Fosters enthusiasm and common purpose
- Shares information with staff regularly and as it becomes available
- Follows through on commitments
- Communicates vision and information with clarity and commitment
- Manages relationships between stakeholders
MANAGEMENT EXCELLENCE — Delivering through Action Management, People Management, Financial Management
Action Management — Design and Execution
- Identifies and communicates priorities, milestones, timelines, performance measures, clear accountabilities, and performance agreements for Directors
- Coordinates and manages across multiple directorate programs and projects
- Ensures necessary resources, processes, and systems are in place
- Develops process with management team to set priorities, make decisions
- Performs risk analysis to assess viability of opportunities
- Coordinates activities within directorate to assign accountability and avoid duplication
- Seeks and heeds early warning signs, adapting plans and strategies as required
- Follows through on the directorate’s business plan from planning, implementing, monitoring, and evaluating to reporting
- Integrates Comptrollership, MAF, federal legislation, regulations, and policies into
directorate practices
- Manages own and others’ work-life balance
- Responds decisively and quickly to emerging opportunities or risks
- Maintains sound judgment and decision making in demanding or stressful situations
People Management — Individuals and Workforce
- Implements HR strategy to ensure workforce capacity and diversity to meet current and future directorate needs
- Coaches, challenges, and provides opportunities for growth
- Sets clear expectations and provides clear direction
- Manages staff workload
- Builds complementary teams
- Provides honest, straightforward feedback and manages non-performance
- Recognizes and acknowledges good work
- Acts as a role model for Directors
- Develops strategies to reduce stress within the directorate
- Secures funding for OL and other training
- Implements rigorous HR practices and fulfils obligations of HRM accountabilities
Financial Management — Budgets and Assets
- Allocates and manages directorate resources transparently
- Implements strategies to achieve operational efficiencies and value for money
- Operates and monitors rigorous systems for Financial Information Management, internal audit, and evaluation
- Fulfils obligations of accountabilities for directorate finance and assets management
- Acts on audit, evaluation, and other objective directorate performance information
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