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DIRECTOR - Effective Behaviours
VALUES AND ETHICS — Serving
through integrity and respect
- Demonstrates Values and Ethics, including the Code, in personal behaviour
- Integrates Values and Ethics, including the Code, into division practices
- Reflects a commitment to citizens and clients in own and division activities
- Fosters a climate of transparency, trust, and respect within the division and in partnerships
- Incorporates equitable practices into HR planning
- Creates opportunities for and encourages bilingualism and diversity in the division, based on OL and EE policies
- Builds and promotes a safe and healthy, respectful division, free of harassment and discrimination
- Practices transparency and fairness in all transactions, including staffing, contracting,
and day-to-day activities
STRATEGIC THINKING — Innovating
through Analysis and Ideas
Analysis
- Frames division direction with a thorough understanding of the directorate’s priorities
- Seeks clarification and direction from the DG, as required
- Integrates information from multiple sources to form a comprehensive perspective
- Identifies interdependencies in cross-functional projects
- Analyzes setbacks and seeks honest feedback to learn from mistakes
Ideas
- Translates vision and policy into concrete work activities
- Develops division strategies, based on the departmental vision and the DG’s direction
- Designs initiatives to enhance operational efficiency
- Encourages and incorporates diverse initiatives and perspectives
- Redesigns the division’s work activities to meet changing departmental needs
- Makes effective recommendations to the DG
- Teaches and learns from others
ENGAGEMENT — Mobilizing people, organizations, partners
- Shares information vertically and horizontally
- Promotes collaboration among managers
- Uses persuasion to gain support for initiatives
- Negotiates compromises
- Adapts communications to suit audience and forum
- Communicates regularly and openly with unions and other stakeholders
- Demonstrates understanding of and respect for stakeholders’ views
- Follows through on commitments
- Solicits input from and listens to staff, partners, and stakeholders
- Communicates vision and division plans with clarity and commitment
- Establishes regular and comprehensive exchanges of ideas
- Promotes and funds team building
MANAGEMENT EXCELLENCE — Delivering through Action Management, People Management, Financial Management
Action Management — Design and Execution
- Designs division work plans based on the big picture
- Guides division projects and resources to avoid obstacles
- Delegates appropriately to managers
- Manages resources to maximize output
- Sets realistic timelines and clear accountabilities for managers
- Provides structure and momentum for division work activities
- Sets challenging but realistic goals
- Identifies division limits and resource requirements for workload
- Manages the division’s workload through prudent resource planning and prioritizing
- Shifts priorities and adapts division work plans, as required
- Heeds early warning signals and advises the DG and others, as needed
- Follows through on the division’s business plan from planning, implementing, monitoring, and evaluating to reporting
- Integrates Comptrollership, MAF, federal legislation, regulations, and policies into division practices
- Manages own and others’ work-life balance
- Responds decisively and quickly to emerging opportunities or risks
- Maintains composure in adverse situations to alleviate pressure and maintain momentum
People Management — Individuals and Workforce
- Works one-on-one with managers
- Deals with ineffective performance
- Provides regular feedback, acknowledges success and the need for improvement
- Coaches, challenges, and provides opportunities for growth
- Resolves labour relations problems
- Secures mediation, if required
- Balances the needs of employees and the organization
- Monitors and addresses workplace well-being
- Develops and supports career plans and learning opportunities
- Develops an HR strategy for division succession planning
- Secures funding for OL and other training
- Manages workload
- Implements rigorous HR practices and fulfils obligations of HRM accountabilities
Financial Management — Budgets and Assets
- Allocates and manages division resources transparently
- Implements strategies to achieve operational efficiencies and value for money
- Applies and monitors rigorous systems for Financial Information Management, internal audit, and evaluation
- Fulfils obligations of accountabilities for division finance and assets management
- Acts on audit, evaluation, and other objective division performance information
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