Demonstrates Values and Ethics, including the Code, in personal behaviour
Integrates Values and Ethics, including the Code, into departmental practices
Makes transparent decisions without favouritism or bias
Models and instils commitment to citizen-focussed service and the public good
Provides fearless advice and acts with the courage of his or her convictions
Recognizes and reconciles competing values
Creates a bilingual, inclusive, and diverse culture built on Official Languages (OL) and Employment Equity (EE) policies
Models and builds a culture of respect for people and PS principles

STRATEGIC THINKING — Innovating through Analysis and Ideas

Analysis

Frames issues with a thorough understanding of legislation and the role of the DM
Identifies links between global, societal, and economic trends, stakeholder concerns, the policy agenda, public service values, and departmental, regional and horizontal issues
Extracts the key issues from complex, ambiguous, rapidly changing contexts
Analyzes problems thoroughly before developing solutions

Ideas

Provides quality judgment and policy advice to the Minister
Develops vision and policy, based on broader PS vision and policy and the national context
Projects beyond the status quo to the department’s potential contribution to society
Sets necessary transformational goals with broad perspective and long-term timelines
Encourages debate and ideas from across hierarchy, skills sets, and stakeholders
Anticipates emerging issues / changing context and develops strategies quickly to solve problems or seize opportunities
Teaches and learns from others

ENGAGEMENT — Mobilizing people, organizations, partners

Develops effective working relationships and trust with the Minister and Minister’s Office
Acts as interface and builds relations between the Minister, partners, stakeholders, and Central Agencies
Mobilizes and motivates teams to achieve objectives
Builds a commitment to excellence and common purpose by promoting the vision internally and externally
Collaborates with strategic alliances to achieve departmental and shared objectives
Develops and implements effective communication and engagement strategies with partners, including unions
Builds support through influence, negotiation, and balancing national and regional interests
Removes barriers to collaboration
Works with other DMs as a corporate collective to strengthen PS results for Canadians

MANAGEMENT EXCELLENCE — Delivering through Action Management, People Management, Financial Management

Action Management — Design and Execution

Leads organizational change that maximizes results, departmentally and PS-wide
Builds an effective, sustainable organization through stewardship and governance
Creates, aligns, and integrates structures, systems, and teams to better achieve objectives
Integrates the business plan into a transparent management framework
Integrates Comptrollership, MAF, federal legislation, regulations, and policies into organizational practices
Fulfils obligations of management accountabilities
Applies and encourages strategic risk management practices
Integrates HR, Finance, IT, IM, and Communications issues into planning and actions
Revises goals and plans to reflect changing priorities or conditions
Commits to a course of action despite incomplete information, if required
Makes decisions, initiates urgent actions, and remains calm in crisis situations
Recognizes and acknowledges errors and makes corrections

People Management — Individuals and Workforce

Invests time in managing and developing people, individually and collectively
Looks after people and builds staff morale
Provides clear direction on priorities
Encourages reasonable and strategic risk taking
Recognizes and rewards results and deals constructively with setbacks
Gives clear, honest feedback and manages non-performance
Builds accountability and value for people management within the executive community
Provides people with the ongoing learning, support, and tools they need
Ensures the workforce has the capacity and diversity to meet current and future needs
Builds rigorous HR systems and fulfils obligations of HRM accountabilities
Collaborates within the DM collective on PS-wide HR initiatives and issues

Financial Management — Budgets and Assets

Implements strategies to achieve operational efficiencies and value for money
Builds, operates, and monitors rigorous systems for Financial Information Management, internal audit, and evaluation
Fulfils obligations of accountabilities for departmental finance and assets management
Delegates authority, responsibility, and accountability to appropriate levels
Acts on audit, evaluation, and other objective performance information
Links financial and performance information
Manages stewardship issues actively, e.g. chairs audit and evaluation committees, seeks strategic re-allocation