Demonstrates Values and Ethics, including the Code, in personal behaviour
Integrates Values and Ethics, including the Code, into directorate practices
Builds departmental values into directorate policies and programs
Reflects a commitment to citizens and clients in own and directorate activities
Builds and promotes a safe and healthy, respectful directorate, free of harassment and discrimination
Promotes transparency and fairness
Creates opportunities for and encourages bilingualism and diversity in the directorate, based on OL and EE policies

STRATEGIC THINKING — Innovating through Analysis and Ideas

Analysis

Frames questions and analyses with a thorough understanding of sectoral and policy issues
Seeks clarification and direction from the ADM
Conducts strategic analysis of trends within the directorate, organization, and external environment
Integrates multiple domains of information and identifies the links
Seeks broad perspectives and expertise
Tracks changing organizational dynamics
Analyzes setbacks and seeks honest feedback to learn from mistakes

Ideas

ENGAGEMENT — Mobilizing people, organizations, partners

Implements inclusive, cooperative approaches with peers, staff, and superiors
Fosters an inclusive and sensitive interpersonal climate
Promotes consensus across diverse groups, interests, and opinions
Solicits and listens to ideas and concerns of staff, unions, and other stakeholders
Mobilizes the team to achieve directorate and departmental goals
Communicates and supports corporate decisions
Fosters enthusiasm and common purpose
Shares information with staff regularly and as it becomes available
Follows through on commitments
Communicates vision and information with clarity and commitment
Manages relationships between stakeholders

MANAGEMENT EXCELLENCE — Delivering through Action Management, People Management, Financial Management

Action Management — Design and Execution

Identifies and communicates priorities, milestones, timelines, performance measures, clear accountabilities, and performance agreements for Directors
Coordinates and manages across multiple directorate programs and projects
Ensures necessary resources, processes, and systems are in place
Develops process with management team to set priorities, make decisions
Performs risk analysis to assess viability of opportunities
Coordinates activities within directorate to assign accountability and avoid duplication
Seeks and heeds early warning signs, adapting plans and strategies as required
Follows through on the directorate’s business plan from planning, implementing, monitoring, and evaluating to reporting
Integrates Comptrollership, MAF, federal legislation, regulations, and policies into directorate practices
Manages own and others’ work-life balance
Responds decisively and quickly to emerging opportunities or risks
Maintains sound judgment and decision making in demanding or stressful situations

People Management — Individuals and Workforce

Implements HR strategy to ensure workforce capacity and diversity to meet current and future directorate needs
Coaches, challenges, and provides opportunities for growth
Sets clear expectations and provides clear direction
Manages staff workload
Builds complementary teams
Provides honest, straightforward feedback and manages non-performance
Recognizes and acknowledges good work
Acts as a role model for Directors
Develops strategies to reduce stress within the directorate
Secures funding for OL and other training
Implements rigorous HR practices and fulfils obligations of HRM accountabilities

Financial Management — Budgets and Assets

Allocates and manages directorate resources transparently
Implements strategies to achieve operational efficiencies and value for money
Operates and monitors rigorous systems for Financial Information Management, internal audit, and evaluation
Fulfils obligations of accountabilities for directorate finance and assets management
Acts on audit, evaluation, and other objective directorate performance information