The Honourable Carol Skelton, P.C., M.P. Minister of National Revenue
Introductory Notes
Message from the Minister
Foreword by the Chair
Management Representation
Executive Summary
Chapter 1 – Our Operating Environment
Chapter 2 – Agency 2010: A Blueprint for the Future
Chapter 3 – Program Activities
Conclusion by the Commissioner
Appendix A – Board of Management
Appendix B – Organizational Structure
Appendix C – Financial Tables
Appendix D – Service Standards
Appendix E – Sustainable Development Strategy
Appendix F – Glossary
