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Internal Audit
1. Introduction
2. Background
3. Audit objectives
4. Scope
5. Approach
6. Findings
7. Summary of recommendations
8. Recommendations to the Treasury Board Secretariat
Appendix

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Alternate Format(s)
InstructionsRTF (263 Kb)
Printable Version

Audit of Service to the Public in Both Official Languages - Number 40

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Table of Contents

1. Introduction

2. Background

3. Audit objectives

4. Scope

5. Approach

6. Findings

6.1 Airport authority

6.2 Air Canada

6.3 Canada Customs and Revenue Agency

6.4 Citizenship and Immigration Canada

6.5 Canadian Food Inspection Agency

7. Summary of recommendations

8. Recommendations to the Treasury Board Secretariat

Appendix - Association consulted in the audit
 
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Date Modified:  2001-06-21 Top of Page Important Notices