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Treasury Board of Canada Secretariat - Government of Canada

Guide to the Monitoring of Real Property Management (Chapter 2-3),



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Table of Contents

Introduction

A. General framework

B. Investment

C. Ongoing administration

D. Transactions

E. Suggested further reading


Introduction

Objective of the guide

This Guide is intended to assist managers in implementing the government's real property policies and to monitor and assess how well this is done within departments. The Bureau of Real Property and Materiel prepared the Guide in consultation with the Working Group on Custodian Assessment, which is composed of representatives from program and real property operations and members of the audit and evaluation community. Accordingly the Guide is intended to serve both managerial and assessment purposes. For management purposes departments may wish to identify and expand on issues not raised in the Guide. Likewise auditors may find that it can serve as a basis for lines of inquiry that they will have to tailor to the kind of review and the department involved.

The Guide is organized into four sections:

  1. general framework: dealing with topics such as the accountability framework and information systems for real property management;
  2. investment: looking at the investment, long-term capital planning and project activity aspects of real property decision-making;
  3. ongoing administration: focusing on issues arising in the course of a department's administration of real property, such as accommodation standards, revenue opportunities, and environmental/accessibility/heritage considerations; and
  4. transactions: reviewing the activities of real property acquisitions and disposals.

Each section begins by describing the intent of the policies it covers. The sections also include key questions and checklists to help you assess the performance of the real property activity. When the questions relate to a specific policy in the "Real Property" volume of the Treasury Board Manual, they include a reference to that policy. For example, the reference (Chapter 1-3) at the end of a question would indicate that the relevant policy can be found in Chapter 1-3 of the "Real Property" volume. When the policy is in another volume, the volume title is provided. Questions that do not contain such references are derived from good management practice.

The questions are intended to alert you to the relevant policy issues. The checklists are intended to provide you with examples of how to address these policy issues. Some of these examples directly reflect the government's policy requirements, others reflect good managerial practices that go beyond the requirements of Treasury Board policy.

Keep in mind that both the policy requirements and the managerial practices are general in nature, and that common sense is behind both. Before making any real property decision, practitioners should ask themselves these four simple questions:

Sometimes, an affirmative answer to these four questions will mean making a decision that does not conform to a policy requirement. In such a case, the decision-maker must support the decision in a Treasury Board submission. If the decision does not conform to a good managerial practice, the decision-maker should be ready to substantiate the decision if questioned.

Any assessment of how well managers are implementing government policies and good managerial practices should recognize that there are always reasonable exceptions to general rules. The Guide is not a set of rules to be blindly followed in all situations. It is meant to provide managers and auditors with a framework that helps them make good real property decisions and assessments of those decisions.

Monitoring responsibility

A number of departments and agencies have roles and responsibilities monitoring the performance of a variety of real property functions, as follows:

Custodian departments

Custodian departments are accountable for holding real property and carrying out real property activities in an appropriate manner. Departments should have monitoring processes and systems to ensure they can monitor the results of their internal policies, practices and procedures. Furthermore, departments should refer to the Auditor General's recommendations on Quality in the Constructed Project. A major benefit from the pilot audit for 1993 (Auditor General's Report, pages 50-51) is that the methodology will be used by building owners and managers in the public and private sectors to assist in evaluating the condition of their real property holdings.

Treasury Board Secretariat

The Bureau of Real Property and Materiel of the Administrative Policy Branch, Treasury Board Secretariat, advises the President and members of Treasury Board on real property transactions and on matters related to federal land use in both a regional and local context. It also develops policies for the overall management of the federal real property portfolio.

The Treasury Board Secretariat ensures that policies are appropriate, that departments understand the requirements established by government and that custodians meet government policies within the context of their own circumstances and priorities. In addition, the Bureau of Real Property and Materiel reports to Treasury Board on the state of the government's real property portfolio and assists with departmental assessments, as required by Treasury Board, the President of the Treasury Board or the Secretary of the Treasury Board.

To monitor real property activities, the Treasury Board Secretariat (TBS) uses information sources such as:

The Treasury Board Secretariat should also help departments monitor their real property activities by giving them feedback on the information departments send to TBS.

Other departments and agencies

General framework

This section outlines ways to assess the overall management of each department's real property operations. Key questions about managerial and real property information and managerial systems primarily relate to the requirements in Chapter 1-1 of the "Real Property" volume.

Management framework and accountability

A good framework is essential to the efficient and effective management of a department's real property operations. Treasury Board policy sets out general principles that departments can use to develop such a management framework. Departments must define and implement the specific frameworks for their real property management. They must also develop, maintain and apply appropriate organizational authority, policies, practices, systems and technical, administrative and financial structures to manage the real property in their custody.

Key questions

  1. Has the department defined and implemented an organizational and informational framework for the management of real property it administers? (Chapter 1-1)
  2. Has the department delegated authority to appropriate levels in the organization to ensure effective management of its real property inventory?
  3. Is the real property management function adequately supported by technical, administrative and financial expertise?

What to check

Real property information systems

An appropriate information system is an important element of any real property management framework. Information systems and the records they hold help staff make informed decisions. Government policy requires that departments maintain accurate records of the real property they administer.

Key questions

  1. Is an information system in place to support real property functions and decision-making processes? (Chapter 1-1)
  2. Does the department maintain accurate records of the real property inventory under its administration? (Chapter 1-2)
  3. Does the department provide current and accurate information in a timely manner when required by central agencies and others outside the department?

What to check

Investment

Real property is an important government asset. It is government policy that departments acquire, maintain, preserve and dispose of real property to the maximum long-term economic advantage of the government. To ensure that they make real property decisions in this policy context, departments should conduct an investment analysis for each decision. By using consistent investment criteria, they will be assured that their decisions fall within government investment objectives.

Long-term planning, supported by an effective information management system, provides the context for good investment decision-making. It is another essential ingredient in effective real property management, as real property assets usually generate their benefits and their liabilities over many years.

Effective project planning is needed to ensure that projects follow the investment strategy of the government and are consistent with the department's and government's long-term capital planning.

Key questions

  1. Is the department making real property investment decisions based on a full analysis that includes the life-cycle costs of the investment? (Chapter 1-3)
  2. Does the department assess alternatives to minimize the cost of investments to the government?
  3. Does the department's long-term capital planning reflect its real property activities?
  4. Are the department's project activities consistent with the government's and department's investment and long-term capital planning objectives?

What to check

Investment

Long-term planning

Project planning

Ongoing administration

This section helps departments assess their ongoing management of the real property they administer. The policy areas covered primarily relate to the requirements in Chapters 1-2, 1-4, 1-6, 1-7, 1-8 and 1-9 of the "Real Property" volume. The section is divided into the following topics:

Review of real property

Departments should review their real property holdings periodically to ensure that the lands they administer continue to support the department's programs. The principle that the government only holds real property to support program delivery is fundamental to the present federal real property management policy framework. For this reason, government policy requires that if a property is no longer required for program purposes, it should be sold.

Under government policy, departments should systematically assess the condition of the real property they retain so that real property can be maintained and preserved to the maximum long-term economic advantage of the government.

Key questions

  1. Does the department conduct regular reviews of the real property it administers? (Chapters 1-1, 1-2 and 1-3)
  2. Do the real property assets held by the department meet program needs? (Chapters 1-2, 1-3)
  3. Does the department assess the condition of real property in its inventory? (Chapter 1-3)
  4. Are facilities operated efficiently?
  5. Does the department assess alternatives to minimize the cost of real property to the government?

What to check

Revenue opportunities

Departments should always strive to achieve the highest and best use, consistent with program objectives, of the property they administer. Government policy requires that departments seek opportunities to earn revenue through the wider use of the real property they administer for their program use. In appropriate circumstances, wider use of the real property can also enhance or complement program delivery as well as provide a source of additional revenue to the government. In all cases, however, the paramount consideration is the use of the property for program delivery, and the secondary uses of the property should not detract from that primary use. In addition, any secondary uses of the property should be compatible with the land-use controls on the property.

Key questions

  1. Does the department identify and pursue opportunities to earn revenues through the wider use of real properties, when such opportunities are consistent with program need? (Chapter 1-4)
  2. Does the department ensure that its revenue-generating measures do not negatively affect its programs and that all secondary uses are consistent with applicable land-use controls? (Chapter 1-4)

What to check

Environmental considerations

Departments should always be aware of the effect their use of real property has on the environment. Government policy requires that departments acquire, use and dispose of real property in a manner consistent with the principle of sustainable development which it defines as development which ensures that:

Key questions

  1. Is the department applying the principle of sustainable development to the real property within its portfolio? (Chapters 1-1 and 1-8)
  2. Does the department assess risks to the environment? (Chapter 1-8)
  3. Does the department maintain information on the environmental condition of its real properties appropriate to the risk each property poses to the environment? (Chapter 1-8)

What to check

Accessibility considerations

Accessibility to federal facilities by persons with disabilities is a legal as well as a policy requirement. Under the Canadian Human Rights Act, it is a discriminatory practice for federal organizations to deny persons with disabilities access to Crown-owned or Crown-leased facilities. In addition, government policy requires that departments ensure that persons with disabilities can gain access to, and use, federal real property.

The government has adopted a technical standard, the Barrier-Free Design Standard (CAN/CSA-B651-M90). Appendix B of Chapter 1-6 of the "Real Property" volume of the Treasury Board Manual, entitled "Barrier-free Design:  Implementation Requirements", outlines how and when departments should implement the technical standard to make their facilities accessible in accordance with government policy.

Key question

  1. Can persons with disabilities gain access to and use real property administered by the department? (Chapter 1-6)

What to check

Accommodation and use of facilities

Government policy requires that departments administering federal real property provide a safe, healthy and productive environment in their facilities. They should do this while using the minimum functional space required to meet users' operational needs. Departmental quantity and quality standards for accommodation and use of facilities must take into consideration the operational requirements and program objectives of users, and the practices and standards of other public- and private-sector organizations of comparable size and mandate.

Key questions

  1. Does the department maintain a safe, healthy and productive environment for the users of its facilities? (chapter 1-7)
  2. Has the department established quantity and quality standards for normally recurring allocations and fit-up of real property, and is it using them in the resourcing process? (chapter 1-7)

What to check

Heritage considerations

It is government policy to protect the heritage character of Crown-owned buildings. While the Minister of Canadian Heritage is responsible for approving the heritage designation of federal buildings, custodian departments remain responsible for all decisions affecting the heritage conservation of Crown-owned buildings under their administration.

Key question

  1. For a Crown-owned building 40 years old or older, has the department obtained appropriate heritage advice before undertaking any action that may affect the heritage character of the building, including altering, dismantling or demolishing the building? (chapter 1-9)

What to check

Real property common services

Government policy requires that departments obtain all services related to real property in accordance with the Treasury Board's Common Services policy. Under this policy, departments must obtain certain mandatory services from a designated federal service organization. The number of mandatory services has declined in recent years as the Common Services policy has evolved.

The policy also lists optional common services that departments may obtain either from the relevant federal common service organization or from the private sector. Departments may wish to use the common service organization as a knowledgable intermediary in obtaining optional services from the private sector. Decisions on obtaining optional common services should be based on cost-effectiveness, efficiency, prudence, probity and service to the public.

Key question

  1. Does the department obtain mandatory common services from a designated service organization and optional services from either the common service agency or the private sector? (Chapter 1-1)

What to check

D. Transactions

This section looks at ways to assess the department's performance in the management of its real property transactions. The policy areas covered primarily relate to the requirements in Chapters 1-2, 1-4, 1-5, 1-8, 1-9 and 1-12 of the "Real Property" volume. The section is divided into three topics: general, acquisition and disposal.

General

This part looks at several elements common to the efficient and effective management of both acquisitions and disposals: solicitation of offers, adherence to government policies, use of appraisals and estimates, and the obtaining of legal advice.

Key questions

  1. Is the process of soliciting and selecting offers reasonable, fair and open? (Chapter 1-5)
  2. Do departmental transactions comply with all policy requirements contained in the "Real Property" volume of the Treasury Board Manual? (Chapter 1-12)
  3. Are appraisals and estimates used appropriately in real property transactions? (Chapter 1-5)
  4. Does the department obtain legal advice for real property transactions at an appropriate stage? (Chapter 1-12)

What to check

Solicitation of offers

Adherence to other Treasury Board policies

The department has examined the policy requirements and obtained Treasury Board approval for any exceptions to the policies.

Appraisals and estimates

The department has obtained an estimate or appraisal.

The department used the estimate or appraisal as an input when determining market value.

The estimates or appraisals are current, taking into consideration local market conditions and all relevant factors of the property. The department has assessed the quality of the appraisal.

Legal advice

Where appropriate, the department has consulted Justice regarding the transaction before making binding commitments.

Acquisitions

The fundamental policy principle underlying any acquisition of real property by the government is that the property is needed to support the delivery of government programs. Once this need has been determined, various other government policies apply to the transaction to ensure that the acquisition process is open, fair and efficient, and achieves its objective with minimal risk and expense to the government.

Key questions

  1. Does the department's acquisition strategy and analysis incorporate the following considerations

What to check

Program considerations

Appropriateness of the acquisition strategy

Investment criteria

Restrictions or encumbrances

Heritage considerations

Environmental considerations

Accessibility

Selection of offers

Treasury Board and departmental approvals

Disposals

A department may dispose of federal property for two reasons. The first reason is that the property is no longer required for the purposes of one of the department's programs. In this case, government policy requires that the property be sold. The second reason is that the disposal itself assists in or complements program delivery. This type of disposal is normally done through a lease or licence. In both types of disposals, various government policies apply to the transaction to ensure that the disposal process is open, fair and efficient, and achieves its objective with minimal risk and expense to the government.

Key questions

  1. Do the department's disposal strategy and analysis incorporate the following considerations:

What to check

Property sensitivity

Appropriateness of the disposal strategy

Market value

Selection of offers

Priority circulation

Heritage classification

Environmental considerations

Mineral rights

Special considerations for leases

Special considerations for licences

Special consideration for easements

Treasury Board and departmental approvals

E. Suggested further reading

The following is a list of additional sources of information about the federal real property system and policies affecting federal real property management.

Treasury Board Manual

The Treasury Board Manual is the compendium of policies and guidelines on management areas within the Treasury Board's jurisdiction. It has five major components. Each component consists mainly of policy volumes but may also include supplementary volumes that are largely procedural. The volumes of particular relevance to the real property manager are:

Personnel Management component

Information and Administrative Management component

Program Management and Comptrollership component

General Management component

The Manager's Deskbook

The Treasury Board Secretariat prepared the Manager's Deskbook as a reference tool for senior managers. It outlines key central agency policies and processes.

Understanding Federal Real Property Management

Understanding Federal Real Property Management, a paper updated periodically by the Bureau of Real Property and Materiel, Treasury Board Secretariat, contains an overview of the federal real property system.

Federal Real Property Act and Federal Real Property Regulations

The Federal Real Property Act and Regulations are the general legislative bases for federal government real property transactions. Unofficial consolidations of the Act and Regulations are contained in Chapters 2-1 and 2-2, respectively, of the "Real Property" volume, Treasury Board Manual.

Departmental real property policies

Many departments have internal policies relating to real property management.

Date Modified: 2000-06-15
Government of Canada