Government of Canada Internet Guide

Maintenance

This section focuses on the maintenance of your Web initiative. Maintenance is often overlooked, but it is crucial to maintain the integrity and level of your information or service.

When launching a Web initiative, institutions usually want to encourage clients to actively use the site. To achieve this goal, you must design an attractive, focused and client-friendly Web site, and commit to providing appropriate service levels. As with any service, clients won't come back if services are not stable and reliable.

This section is divided into three parts:

Web Site Maintenance
Examining general Web site content, hyperlinks and interactivity tool maintenance

General Network Maintenance
Considering general issues, hardware and software, network downtime and appropriate error messages

Future Considerations
Considering future technology trends and on-line possibilities for your institution