Government of Canada Internet Guide
This section focuses on the maintenance of your Web initiative. Maintenance is
often overlooked, but it is crucial to maintain the integrity and level of your
information or service.
When launching a Web initiative, institutions usually want to encourage
clients to actively use the site. To achieve this goal, you must design an
attractive, focused and client-friendly Web site, and commit to providing
appropriate service levels. As with any service, clients won't come back if
services are not stable and reliable.
This section is divided into three parts:
Web Site Maintenance
Examining general Web site content, hyperlinks and interactivity tool
maintenance
General Network Maintenance
Considering general issues, hardware and software, network downtime and
appropriate error messages
Future Considerations
Considering future technology trends and on-line possibilities for your
institution
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