CLF for the Internet - Official Languages
Federal institutions must ensure that their content posted on a site that represents a
collaborative arrangement complies with the official language requirements that would
apply if the site were strictly the site of the office in question.
Rationale
The content for which a federal office is responsible must be clearly identified for
the public and must respect official languages requirements.
Interpretation
All offices in the National Capital Region as well as head or central offices of institutions are
required to serve the public, or provide their information or communications to the public, in both
official languages; the sites of these offices have the same obligation.
Offices not covered by the above must provide their communications in both official
languages when they come under criteria in the Official Languages (Communications with and
Services to the Public) Regulations. Both the legal text of the Regulations and a description of
its provisions can be found at: http://www.hrma-agrh.gc.ca/ollo under the
title "legislation".
Offices with the obligation to serve the public in both official languages are listed
in Public Service Human Resources Management Agency's system known as
Burolis.
There is also a Treasury Board Directive to complement the Official Languages Act,
the Regulations and it's Policy on the Use of Official Languages for Communications with and Services to the Public
entitled Directive on the Use of Official Languages on Web Sites.
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Standard 7.9