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Chief Information Officer Branch

Information, Privacy and Security Policy Division

Common Look and Feel for the Internet

Accessibility

Collaborative Arrangements

Cybersquatting

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FAQs - Frequently Asked Questions

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51 FAQ(s) found.

Accessibility

84	Are pull down menus accessible and if they are can they be applied to GoC Internet Web sites?
113	Are the CLF mandatory elements of content pages required on every page of a document?
104	Are there better colour combinations for background and text that make your pages visually more accessible?
75	Can Access keys be implemented on GoC Web sites?
278	Can frames be used on a government of Canada site?
79	Can pop-up menus be implemented on GoC Internet Web sites?
83	How can we get an evaluation if we are not based in the National Capital Region?
77	How do I implement text equivalents for all non-text elements such as graphics?
276	I have some text spelling out an acronym. Would I have to make that text an image in order to have ALT text?
78	I understand that HTML "strict" is not backward compatible to support older browsers such as Microsoft IE 3 and Netscape 3. Is this correct?
277	Is it possible to put an alt attribute on a text link?
76	We are including an audio and video stream on our site. How do we ensure that it is accessible for all?
106	We want to make the mandatory elements of the common menu bar, language buttons and the institutional menu bar scalable for ease of use by the visually impaired. Can we do it and if so, how?

Assessment

83	How can we get an evaluation if we are not based in the National Capital Region?

Collaborative Arrangements

85	The department is getting involved in a collaborative arrangement with other federal government departments, how does it visually represent everyone's contribution?
86	The department is getting involved in a collaborative arrangement with other levels of government, how does it visually represent everyone's contribution?
87	The department is getting involved in a collaborative arrangement with the private sector, how does it visually represent everyone's contribution?

Common Look and Feel

84	Are pull down menus accessible and if they are can they be applied to GoC Internet Web sites?
113	Are the CLF mandatory elements of content pages required on every page of a document?
104	Are there better colour combinations for background and text that make your pages visually more accessible?
94	Are there e-mail templates for signature blocks?
95	Are there government-wide service standards for responding to e-mail received from the public?
75	Can Access keys be implemented on GoC Web sites?
278	Can frames be used on a government of Canada site?
114	Can graphics of text be inserted between the Common and Institutional Menu Bars?
79	Can pop-up menus be implemented on GoC Internet Web sites?
89	Can the institution use the .com, .net, .org, .ca domain names on its Web site and in its promotional material?
112	Can the page width extend to the right of the common and institutional menu bars?
109	Can the top and side menu bars be frames?
124	Can we link to sites that do not provide information in both official languages, if we are an office that must provide services in both official languages?
97	Do we have to put our institutional signature and "Canada" wordmark on e-mail being sent within the department or interdepartmentally?
105	Do we need to include text links at the bottom of the Welcome or Content pages?
222	How can we determine whether unilingual Internet content, provided by regions, is actually targeted for a unilingual audience? Do we require documented proof?
83	How can we get an evaluation if we are not based in the National Capital Region?
115	How do I design a Welcome page according to the CLF Standards of GoC Internet Web sites to be properly aligned? Vertically, centered on the page, or centered at the top margin of the page?
77	How do I implement text equivalents for all non-text elements such as graphics?
111	How do search engines handle metatags?
120	How do we post bilingual side-by-side documents and bilingual official forms to the Internet? Do they have to be re-created and split into two separate documents to ensure the language selected is presented first?
88	How many names can an institution register?
276	I have some text spelling out an acronym. Would I have to make that text an image in order to have ALT text?
78	I understand that HTML "strict" is not backward compatible to support older browsers such as Microsoft IE 3 and Netscape 3. Is this correct?
123	If my domain name is hyphenated, in what order must the hyphenated names / acronyms appear on the Welcome / Splash pages and the Content pages?
116	If web pages within a web site are dynamically generated, e.g. Active Server Pages (ASP), does the resulting URL, e.g. http://www.goc-gdc.gc.ca/govscripts/docs/wn-qn_f.asp?who-qui=/abc-cba/forum/, have to comply with CLF Standard 7.1?
277	Is it possible to put an alt attribute on a text link?
119	Is providing an abstract / summary and point of contact acceptable as an alternate format for highly scientific research documents?
107	Is there a corporate typeface for the GoC?
91	Our institution does not have a Web presence yet, therefore should we be concerned with registering domain names?
122	Should Discussion Forum's topics and messages be posted in both official languages? These topics and messages are for group discussion and possibly e-consultation. If so, what is an acceptable approach for posting the alternate language?
98	Should our Privacy Notice address the use of cookies?
90	Since the private sector manages our Web site, do we need to protect our institutional names against cybersquatting?
85	The department is getting involved in a collaborative arrangement with other federal government departments, how does it visually represent everyone's contribution?
86	The department is getting involved in a collaborative arrangement with other levels of government, how does it visually represent everyone's contribution?
87	The department is getting involved in a collaborative arrangement with the private sector, how does it visually represent everyone's contribution?
96	Use of the "Canada" wordmark with the institutional signature on all e-mail sent to the public will mean attaching a graphic to all outgoing e-mail messages. Recipients with slow modems, limited disk space and older e-mail software will find this difficult to deal with. In addition, use of the wordmark will place a significant burden on departmental e-mail systems, and slow down mail across government. What do we do?
76	We are including an audio and video stream on our site. How do we ensure that it is accessible for all?
125	We have a special program coming on stream and the Minister wants to have an eye-catching URL to attract attention, can we register names such as these in a unilingual format?
106	We want to make the mandatory elements of the common menu bar, language buttons and the institutional menu bar scalable for ease of use by the visually impaired. Can we do it and if so, how?
126	What are the rules for posting information on a bilingual GoC site provided by a third party that is not subject to the OLA?
102	What colour must the common menu bar buttons be?
103	What colour must the language buttons be on the Welcome Page?
101	What colours must be used for the flag and text of the institutional signature?
110	What is the recommended background colour for GoC Web sites?
92	Where can I find a list of all registered .com, .net and .org domain names?
93	Where can I find a list of all registered gc.ca domain names?
108	Where can I find the translation for common error messages? Can server error messages be displayed in both official languages?
99	Why does there need to be an Important Notices link on every page?
100	Why doesn't the Important Notices link to a central site such as TBS, rather than have each department maintain separate identical copies?
121	Will there be a recommendation made by the Treasury Board to all Deputy Ministers to re-integrate editing and translation services within each Department? This to be consistent between departments that still offer these services and others like INAC that abolished these services a few years back.

Communications

95	Are there government-wide service standards for responding to e-mail received from the public?

Cybersquatting

89	Can the institution use the .com, .net, .org, .ca domain names on its Web site and in its promotional material?
88	How many names can an institution register?
91	Our institution does not have a Web presence yet, therefore should we be concerned with registering domain names?
90	Since the private sector manages our Web site, do we need to protect our institutional names against cybersquatting?
92	Where can I find a list of all registered .com, .net and .org domain names?
93	Where can I find a list of all registered gc.ca domain names?

Design

84	Are pull down menus accessible and if they are can they be applied to GoC Internet Web sites?
113	Are the CLF mandatory elements of content pages required on every page of a document?
104	Are there better colour combinations for background and text that make your pages visually more accessible?
75	Can Access keys be implemented on GoC Web sites?
114	Can graphics of text be inserted between the Common and Institutional Menu Bars?
79	Can pop-up menus be implemented on GoC Internet Web sites?
112	Can the page width extend to the right of the common and institutional menu bars?
109	Can the top and side menu bars be frames?
105	Do we need to include text links at the bottom of the Welcome or Content pages?
83	How can we get an evaluation if we are not based in the National Capital Region?
115	How do I design a Welcome page according to the CLF Standards of GoC Internet Web sites to be properly aligned? Vertically, centered on the page, or centered at the top margin of the page?
107	Is there a corporate typeface for the GoC?
85	The department is getting involved in a collaborative arrangement with other federal government departments, how does it visually represent everyone's contribution?
86	The department is getting involved in a collaborative arrangement with other levels of government, how does it visually represent everyone's contribution?
87	The department is getting involved in a collaborative arrangement with the private sector, how does it visually represent everyone's contribution?
106	We want to make the mandatory elements of the common menu bar, language buttons and the institutional menu bar scalable for ease of use by the visually impaired. Can we do it and if so, how?
102	What colour must the common menu bar buttons be?
103	What colour must the language buttons be on the Welcome Page?
101	What colours must be used for the flag and text of the institutional signature?
110	What is the recommended background colour for GoC Web sites?
108	Where can I find the translation for common error messages? Can server error messages be displayed in both official languages?

Electronic Mail

94	Are there e-mail templates for signature blocks?
95	Are there government-wide service standards for responding to e-mail received from the public?
97	Do we have to put our institutional signature and "Canada" wordmark on e-mail being sent within the department or interdepartmentally?
96	Use of the "Canada" wordmark with the institutional signature on all e-mail sent to the public will mean attaching a graphic to all outgoing e-mail messages. Recipients with slow modems, limited disk space and older e-mail software will find this difficult to deal with. In addition, use of the wordmark will place a significant burden on departmental e-mail systems, and slow down mail across government. What do we do?

Important Notices

98	Should our Privacy Notice address the use of cookies?
99	Why does there need to be an Important Notices link on every page?
100	Why doesn't the Important Notices link to a central site such as TBS, rather than have each department maintain separate identical copies?

Information Management

111	How do search engines handle metatags?

Internet

84	Are pull down menus accessible and if they are can they be applied to GoC Internet Web sites?
113	Are the CLF mandatory elements of content pages required on every page of a document?
104	Are there better colour combinations for background and text that make your pages visually more accessible?
94	Are there e-mail templates for signature blocks?
95	Are there government-wide service standards for responding to e-mail received from the public?
75	Can Access keys be implemented on GoC Web sites?
278	Can frames be used on a government of Canada site?
114	Can graphics of text be inserted between the Common and Institutional Menu Bars?
79	Can pop-up menus be implemented on GoC Internet Web sites?
89	Can the institution use the .com, .net, .org, .ca domain names on its Web site and in its promotional material?
112	Can the page width extend to the right of the common and institutional menu bars?
109	Can the top and side menu bars be frames?
124	Can we link to sites that do not provide information in both official languages, if we are an office that must provide services in both official languages?
97	Do we have to put our institutional signature and "Canada" wordmark on e-mail being sent within the department or interdepartmentally?
105	Do we need to include text links at the bottom of the Welcome or Content pages?
222	How can we determine whether unilingual Internet content, provided by regions, is actually targeted for a unilingual audience? Do we require documented proof?
83	How can we get an evaluation if we are not based in the National Capital Region?
115	How do I design a Welcome page according to the CLF Standards of GoC Internet Web sites to be properly aligned? Vertically, centered on the page, or centered at the top margin of the page?
77	How do I implement text equivalents for all non-text elements such as graphics?
111	How do search engines handle metatags?
120	How do we post bilingual side-by-side documents and bilingual official forms to the Internet? Do they have to be re-created and split into two separate documents to ensure the language selected is presented first?
88	How many names can an institution register?
276	I have some text spelling out an acronym. Would I have to make that text an image in order to have ALT text?
78	I understand that HTML "strict" is not backward compatible to support older browsers such as Microsoft IE 3 and Netscape 3. Is this correct?
123	If my domain name is hyphenated, in what order must the hyphenated names / acronyms appear on the Welcome / Splash pages and the Content pages?
116	If web pages within a web site are dynamically generated, e.g. Active Server Pages (ASP), does the resulting URL, e.g. http://www.goc-gdc.gc.ca/govscripts/docs/wn-qn_f.asp?who-qui=/abc-cba/forum/, have to comply with CLF Standard 7.1?
277	Is it possible to put an alt attribute on a text link?
119	Is providing an abstract / summary and point of contact acceptable as an alternate format for highly scientific research documents?
107	Is there a corporate typeface for the GoC?
91	Our institution does not have a Web presence yet, therefore should we be concerned with registering domain names?
122	Should Discussion Forum's topics and messages be posted in both official languages? These topics and messages are for group discussion and possibly e-consultation. If so, what is an acceptable approach for posting the alternate language?
98	Should our Privacy Notice address the use of cookies?
90	Since the private sector manages our Web site, do we need to protect our institutional names against cybersquatting?
85	The department is getting involved in a collaborative arrangement with other federal government departments, how does it visually represent everyone's contribution?
86	The department is getting involved in a collaborative arrangement with other levels of government, how does it visually represent everyone's contribution?
87	The department is getting involved in a collaborative arrangement with the private sector, how does it visually represent everyone's contribution?
76	We are including an audio and video stream on our site. How do we ensure that it is accessible for all?
125	We have a special program coming on stream and the Minister wants to have an eye-catching URL to attract attention, can we register names such as these in a unilingual format?
106	We want to make the mandatory elements of the common menu bar, language buttons and the institutional menu bar scalable for ease of use by the visually impaired. Can we do it and if so, how?
126	What are the rules for posting information on a bilingual GoC site provided by a third party that is not subject to the OLA?
102	What colour must the common menu bar buttons be?
103	What colour must the language buttons be on the Welcome Page?
101	What colours must be used for the flag and text of the institutional signature?
110	What is the recommended background colour for GoC Web sites?
92	Where can I find a list of all registered .com, .net and .org domain names?
93	Where can I find a list of all registered gc.ca domain names?
108	Where can I find the translation for common error messages? Can server error messages be displayed in both official languages?
99	Why does there need to be an Important Notices link on every page?
100	Why doesn't the Important Notices link to a central site such as TBS, rather than have each department maintain separate identical copies?
121	Will there be a recommendation made by the Treasury Board to all Deputy Ministers to re-integrate editing and translation services within each Department? This to be consistent between departments that still offer these services and others like INAC that abolished these services a few years back.

Metadata

111	How do search engines handle metatags?

Navigation and Format

113	Are the CLF mandatory elements of content pages required on every page of a document?
104	Are there better colour combinations for background and text that make your pages visually more accessible?
75	Can Access keys be implemented on GoC Web sites?
114	Can graphics of text be inserted between the Common and Institutional Menu Bars?
79	Can pop-up menus be implemented on GoC Internet Web sites?
112	Can the page width extend to the right of the common and institutional menu bars?
109	Can the top and side menu bars be frames?
124	Can we link to sites that do not provide information in both official languages, if we are an office that must provide services in both official languages?
105	Do we need to include text links at the bottom of the Welcome or Content pages?
115	How do I design a Welcome page according to the CLF Standards of GoC Internet Web sites to be properly aligned? Vertically, centered on the page, or centered at the top margin of the page?
111	How do search engines handle metatags?
107	Is there a corporate typeface for the GoC?
106	We want to make the mandatory elements of the common menu bar, language buttons and the institutional menu bar scalable for ease of use by the visually impaired. Can we do it and if so, how?
102	What colour must the common menu bar buttons be?
103	What colour must the language buttons be on the Welcome Page?
101	What colours must be used for the flag and text of the institutional signature?
110	What is the recommended background colour for GoC Web sites?
108	Where can I find the translation for common error messages? Can server error messages be displayed in both official languages?

Official Languages

124	Can we link to sites that do not provide information in both official languages, if we are an office that must provide services in both official languages?
222	How can we determine whether unilingual Internet content, provided by regions, is actually targeted for a unilingual audience? Do we require documented proof?
120	How do we post bilingual side-by-side documents and bilingual official forms to the Internet? Do they have to be re-created and split into two separate documents to ensure the language selected is presented first?
123	If my domain name is hyphenated, in what order must the hyphenated names / acronyms appear on the Welcome / Splash pages and the Content pages?
116	If web pages within a web site are dynamically generated, e.g. Active Server Pages (ASP), does the resulting URL, e.g. http://www.goc-gdc.gc.ca/govscripts/docs/wn-qn_f.asp?who-qui=/abc-cba/forum/, have to comply with CLF Standard 7.1?
119	Is providing an abstract / summary and point of contact acceptable as an alternate format for highly scientific research documents?
122	Should Discussion Forum's topics and messages be posted in both official languages? These topics and messages are for group discussion and possibly e-consultation. If so, what is an acceptable approach for posting the alternate language?
125	We have a special program coming on stream and the Minister wants to have an eye-catching URL to attract attention, can we register names such as these in a unilingual format?
126	What are the rules for posting information on a bilingual GoC site provided by a third party that is not subject to the OLA?
108	Where can I find the translation for common error messages? Can server error messages be displayed in both official languages?
121	Will there be a recommendation made by the Treasury Board to all Deputy Ministers to re-integrate editing and translation services within each Department? This to be consistent between departments that still offer these services and others like INAC that abolished these services a few years back.

Privacy

98	Should our Privacy Notice address the use of cookies?

Program Management

125	We have a special program coming on stream and the Minister wants to have an eye-catching URL to attract attention, can we register names such as these in a unilingual format?

Date published:	2003-11-03
Last updated:	2003-07-02
Date reviewed:	2003-07-02

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