Performance Management

The Enhanced Management Framework for IM/IT Executive Dashboard  
Do you know the Health of your IM/IT Project?

The Executive Dashboard is a tool that provides a snapshot, for senior management, of the overall "health" of an IM/IT project.  It provides quick access to information on the health of an IM/IT project and the project's status as part of the IM/IT investment protfolio.  The dashboard highlights critical areas of interest against which further detailed information may be requested.

Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments. March 1998.
[Available only in PDF version]

A recent article in the CIO Magazine on Maximizing IT investments: Five steps to capturing IT value and how to measure the results

SPIN Presentation "Getting Started In Software Project Measurement" by Beth Layman, then employed by Lockheed Martin, now employed by Teraquest.

The Balanced Scorecard Institute is an independent, nonprofit source of information about applications of the balanced scorecard approach to management in government and other nonprofit organizations. It provides web-based guidance, information and tools to government and nonprofit managers as they attempt to design and implement measurement-based management in state, local and federal government environments. To be a web clearinghouse for managers to exchange information, ideas and lessons learned in building strategic management systems using the balanced scorecard approach.

Performance-Based Management - Eight Steps To Develop and Use Information Technology and Performance Measures Effectively

Project Planning, Tracking and Oversight