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Business Transformation Enablement Program (BTEP)
The purpose of BTEP is to provide a business transformation toolkit enabling rigorous strategic planning
and integrated strategic design across governments supporting interoperability and integration. BTEP aims to
help departments and agencies improve the reliability and consistency of transformation across governments
with a more thorough, standardized approach for program and service alignment and business design that
promotes design efficiency and reusability, as well as for transformation project planning and
implementation.
BTEP's vision is to facilitate sustainable whole-of-government client or citizen-centred transformation
and to provide the design and alignment tools that will enable rapid change. The Governments of Canada
Strategic Reference Model (GSRM) is the BTEP tool that enables the development of business architecture
by providing a common language for generating models that map how a government enterprise, ― or program
or process ― actually works or could work better. The GSRM uses public service vocabulary, formally
defines many concepts critical to public administration such as program and service accountability, and
accommodates the unique functions of government, types of government services, and patterns of public service
delivery. It enables cross-program alignment within and across jurisdictions and the identification of
redundancies, gaps and opportunities for joint or integrated program or service delivery.
The GSRM is a new and ambitious management tool, offering benefits to the public, and to providers ―
programs, departments, central agencies, partners, and other government jurisdictions.
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