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Chief Information Officer Branch
Information Management Resource Centre
Table of Contents
Foreword
Executive Summary
Introduction
A Summary of the Problem with IM
The Current Environment for Change
The IM Program Transformation Initiative
Recommendation
Appendix A: Acknowledgements
Appendix B: IM Problems
Appendix C: Glossary
Appendix D: Reference Materials

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Information Management in the Government of Canada: The Business Problem Assessment Chief Information Officer Branch
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Appendix A: Acknowledgements

For the Start Up Phase:

In the Start Up Phase of the GC IM Program Transformation Initiative, representatives from TBS (CIOB), Library and Archives of Canada (LAC) and Public Works and Government Services Canada (PWGSC) began work to identify the nature and scope of an IM Program, IM-related services of the lead agencies that make up an IM Program and to begin to clarify agency responsibilities for IM services with reference to current mandates.

From September 2004 to June 2005, an inter-agency project team of IM specialists and business architects consulted with working level staff from the three agencies to develop a detailed inventory of the current IM services of the three agencies and a business model that identifies target group needs and strategic outcomes and service types of an Information Management Program. This work resulted in the first formal business design of an IM Program for the Government of Canada.

Participants acknowledged for their work in the Start Up Phase include:

Lead Agency

Participant

Library and Archives Canada

Pam Armstrong
Bonnie Clark
Susan Clarke
Joanne Cournoyer
Diane Dagenais
Andrée Delagrave
Sherin Emmanuel
Sue Franklin
Julia Goodman
Ross Gordon
Rhonda Healey
Fay Hjartarson
Roselyn Lilliniit
Marilyn Osborne
Matt Poostchi
Ann Price
Bob Provick
Liz McKeen
Katherine Miller-Gatenby
Judith Roberts-Moore
Carole Smale
John Stegenga
Leigh Swain
Deane Zeeman

Public Works and Government Services Canada

Gale Blank
Marc Clermont
Peter Cowan
Ed Fine
Conan Hunter
Elsa Van Hulst
Mike Lawlor
Luc Leblanc
Rita Moritz
Dave Thompson
Susan Thorne
Catherine Zongora

Treasury Board of Canada Secretariat

Jim Alexander
Donald Bidd
Alexa Brewer
Nancy Brodie
Denise Charbonneau
Fernand Cormier
Ken Dagg
Gary Doucet
Helen McDonald
Lynda Morrissey
Greg Renaud
Laura Simmermon
Cecil Somerton
Denis Thiffault
Tom Walters

 

For the Vision Phase:

Since November 2005, the GC IM Program Transformation Initiative has been engaged in the Vision Phase of the transformation.  The purpose of this Phase has been to define a transformed business having the desired business outcomes that meet stakeholders’ real needs.

The Vision Phase involved representatives, from 14 GC agencies and departments, nominated by the members of the Information Management Committee.   From November 2005 to March 2006, the project team consulted with 62 nominees from the 14 GC institutions through two major workshops and four series of working sessions to delineate the IM Program problem domain in business terms and to define a transformed IM business.

Participants acknowledged for their work in the Vision Phase include:

GC Institution

Participant

Agriculture and Agri-Food Canada

Danielle Jacques
Dena Speevak

Canadian International Development Agency

Alex Benay
Nicole Clermont
Joëlle Dagenais
Anne LaSalle

Canada Revenue Agency

John D'Ermo
Richard Sharpe

Department of Foreign Affairs and International Trade

Joel Denis
Barry Honeyman

Department of Fisheries and Oceans

Julia Goodman
Sue Milks
Nancy Premdas
Duncan Saunders
Greg Steer

Department of National Defence

John Fysh
LCol Phil Jourdeuil
Nandini Srikantiah

Health Canada

Murray Gwyer
Marie Lalonde
Damian Londynski
Christiane Villemure

Justice Canada

Benoit Guilbert
Nancy McMahon
Janice Zaharko

Library and Archives Canada

Fay Hjartarson
Catherine Laforce
Bob McIntosh
Marilyn Osborne
Matt Poostchi
Leigh Swain
James Tam

Natural Resources Canada

Yvon Claude
Jeff Labonte
Sylvain Latour
Al Simard
Marilyn Taylor

Public Works and Government Services Canada

Aziz Abouelfoutouh
Julie Boileau
Stephe Cooper
Conan Hunter
Angus Howieson
Yves Marion
Jacob Pabbathy

Statistics Canada

Vicki Ross
Daniel Scott

Treasury Board of Canada Secretariat

Michael Bates
Donald Bidd
Alexa Brewer
Rick Bryson
Arvind Srivastava
Dennis Thiffault
Thomas Walters
Catherine Zongora

Transport Canada

Barbara Dundas
Tom Nash
Tammy Volume
Peter Wesley

Veterans Affairs Canada

Jim Kirkland
Sylvie Regimbal


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