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Official Languages and Visible Minorities in the Public Service of Canada : A Qualitative Investigation of Barriers to Career Advancement

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5.0 Summation

This research process has shed light on the perceptions and experiences of public servants vis-à-vis official languages, visible minorities and career mobility. Among other things, we found:

  • Considerable issues surrounding perceptions and understanding of official language policies themselves. The policy is imperfectly understood in many quarters, has a tendency to be exaggerated in terms of its actual demand on public servants, and is interpreted in widely different terms depending on one's official language and relative bilingualism. This imperfect understanding can be reasonably construed as the source of many of the perceived barriers linked to official languages for all public servants.
  • That official languages policies do, in fact, pose tangible barriers for the career mobility of public servants to the degree that the policies demand certain language capabilities as the "price of entry" to some levels of the Public Service. These exigencies are undeniably controversial in that their fundamental logic and underlying rationale are not unanimously shared across the diversity of public servants. In addition, the issue of resources and institutional commitment to these policies emerged as a compounding factor: Access to training is limited, and this emerges as an additional barrier that is perceived to affect different groups differently.
  • That visible minorities have issues with respect to their career mobility in the public service that are perceived to be a function of the attitudes of non visible minorities, and of the government's organizational culture, albeit never overtly described as a manifestation of racism or discrimination. In general terms, however, we heard that the public service still has some room for improvement in this sense, and it does stand to reason that these aspects of attitude and culture may affect visible minority public servants in the language arena.
  • Finally, some specific public servants, notably those who are recent immigrants to Canada whose native language is other than French or English have specific issues and a specific burden with respect to the overall demands of the public service, the demands of official language policies, and the relative hurdles they face in acquiring them. In the simplest terms, people who speak neither French nor English, or who possess a large number of languages are perceived to face specific and unique conditions in confronting this environment and these demands.

Ultimately, if our mandate in this research process was to shed light on the nature of the problem, our findings suggest that while the initial premise is not substantiated, there is considerable evidence here to suggest why it continues to be asserted.


 
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