Table of Contents
A Mission for the New Century
A Message from the President of the Treasury Board
Enabling Government's IM/IT Vision
A Message from the Chief Information Officer for the Government of Canada
Executive Summary
Part 1 - The Changing Landscape
1.1 Technology, Globalization, and the Digital Economy
1.2 The Changing Voice of Citizens and Businesses
1.3 Knowledge as a Key Resource in the Digital Economy
1.4 The Changing People Landscape
Part 2 - Governing in a Digital World
2.1 A Vision for Electronic Service Delivery (ESD)
2.2 Treasury Board Secretariat's Mandate to Enable the ESD Vision
Part 3 - From Vision to Reality
3.1 Year 2000 Remediation: A Key Enabler for Electronic Service Delivery
3.2 Consolidating Government's Strategic IM/IT Infrastructure
3.3 Building Confidence and Protecting Privacy in the Electronic World
3.4 Shared Systems
3.5 An Emerging Priority: Information Management Framework
3.6 Renewing the IM/IT Community in Government
3.7 Enhanced Management Framework
3.8 IT Procurement
Part 4 - The Chief Information Officer Branch
4.1 CIO Branch Action Plan
4.2 Organised for Action
Conclusion
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