Government of Canada Internet Guide

Internet Guide Resources

This section includes links to sites that provide valuable information to help you launch, evaluate and maintain your Web site. The resources are divided according to the sections of the Internet Guide.

Getting Started

Learn more about planning your Web initiative, from Government On-Line (GOL) to interactivity tools.

The Enhanced Management Framework provides principles, best practices, methodologies, tools, templates, handbooks, guides and standards related to Web site planning. Find out more at the Enhanced Management Framework Web site.

Government On-Line

The following sites detail the Government of Canada's service delivery vision in line with information technology.

• The GOL Web site describes the GOL initiative, and provides news releases, speeches and publications that explain and update the GOL plan http://www.gol-ged.gc.ca/index_e.asp.
• Treasury Board of Canada, Secretariat, provides selected news releases and speeches related to GOL at http://www.tbs-sct.gc.ca/audience/media_e.asp.
• Connecting Canadians is an initiative related to GOL. Visit the newsroom, which provides news releases, upcoming events and speeches. These can also be found at http://www.connect.gc.ca/en/1200-e.asp.
• The Privy Council Office Site provides a direct link to the Clerk of the Privy Council's speeches, speaking notes and announcements http://www.pco-bcp.gc.ca/default.asp?Language=E&Page=Home.
• Strategic Directions for Information Management and Information Technology: Enabling 21st Century Service to Canadians outlines a series of priorities that will lever government's significant IM/IT investments to create a more integrated, collaborative model of government.
• Transport Canada has a list of frequently asked questions about GOL and their answers at http://www.tc.gc.ca/gol/what_is_gol.htm.

Environmental Scans: IT Innovation

The following resources provide the latest IT and Internet media news, which may benefit your institution:

• Innovation Technology Association of Canada (ITAC)
• CNET News
• ITworld.com
• ITworldcanada.com
• CIO magazine
• The Internet and IT Network News
• Cyberpresse: Réseau d'Internet
• Nouvelles de Radio-Canada
• Multimédium

Financial and Human Resources

The following links will help you find and select financial and human resources for your Web initiative.

• UCS is the approved standard for writing and classifying job descriptions in the federal government. You can find out more on the UCS Web site.
• Natural Resources Canada maintains a UCS Work Description Databank.
• At the Professional Services and Directorate Program Web site, you can learn about supply arrangements.
• The Community Access Program provides guidance on planning, setting up and maintaining on-line-related resources.

Client Analysis

The following resources can help you understand your clients and their needs.

• The Quality Services guides published by Treasury Board of Canada, Secretariat, establish a context for adopting a quality service approach in management. The series includes a guide called Who is your client?

Interactivity Tools

The following sites offer information on interactivity tools:

• National Library of Canada listserv http://www.collectionscanada.ca/9/1/p1-220-e.html
• Agriculture and Agri-food Canada (examples of e-mail lists) http://www.agr.gc.ca/site_e.phtml
• The Leadership Network (Policy on the Use of the Virtual Network) http://genet.leadership.gc.ca/genet/virtualnetworks/policy.asp?lang=e

The following hyperlink is to a site that is not subject to the Official Languages Act. The material found there is therefore in the language(s) used by the site in question:

• Chat Room Help http://www.irchelp.org/

E-Commerce: Management and Implementation

E-Commerce Primer

When it comes to implementing and managing electronic commerce, the range of decisions you must make depends on the scope of the project. Key considerations include updating the business plan to include e-commerce initiatives, assessing threat and risk to determine security requirements, and looking at legal concerns. You can find basic guidelines on issues related to managing and implementing e-commerce at http://strategis.ic.gc.ca/sc_x/engdoc/using_ecom.html.

Getting the Right Tech Tools

For information on acquiring tools for e-commerce, see http://e-com.ic.gc.ca/epic/internet/inecic-ceac.nsf/home-accueil/home-accueil.

The Strategis Web site provides links to companies that provide e-commerce tools at http://strategis.ic.gc.ca/epic/internet/inict-tic.nsf/en/h_it06169e.html.

Learn more from Statistics Canada at http://www.statcan.ca/cgi-bin/wwworder.pl.

Legal and Security Issues

Overcoming legal and security barriers helps you develop your clients' trust. Clients need to feel comfortable when doing business using GOL services, so you need to implement and programs to ensure the public's privacy and safety. The Canadian government recognizes the importance of these issues and provides guidelines on the laws you need to follow and security measures you should take at http://e-com.ic.gc.ca/epic/internet/inecic-ceac.nsf/home-accueil/home-accueil.

Other Links

Industry Canada provides a list of useful sites at http://e-com.ic.gc.ca/epic/internet/inecic-ceac.nsf/en/h_gv00023e.html.

You can find the Clerk of the Privy Council's speech on e-commerce and the government at Opening the E-Government File.

The E-Business Info-Guide provides links to government programs, services and regulations that deal with electronic commerce and provides guidance on implementing e-commerce.